Plex pass downloads for Windows 10 do not work if not connected to the internet or Plex server is off

Server Version#: 1.19.5.3035-864bbcbb7
Player Version#: 1.14.0.1340-0acc754c

I have enjoyed having the ability to download content from my Plex server and watch it offline. However, I’ve found the Plex application (latest downloaded directly from here) downloads content fine but will only let me access it if it can connect to the server (which is obviously not always possible).

I get the following error: “There was an unexpected error” as per the attached screenshot.

Any help would be much appreciated…

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