Server Version#: 1.18.2.2015
Player Version#: 1.3.1.916-1cb2c34d
On a recent camping trip I learned that the Windows 10 client requires a connection back to the Plex Media Server in order to launch. This means that I’m unable to watch content I’ve downloaded locally on airplanes or other situations where I don’t have an internet connection, defeating the point.
Is this expected? Or is there some bug in my particular configuration? I am a Plex Pass subscriber.
Update: relaunching the player for the 10th time today in airplane mode suddenly prompted for an update to 1.4. Installing 1.4 worked and I am able to access the app offline, but I am getting a “Conversion failed. A required codec could not be found or failed to install.” message when trying to view downloaded content.
Okay, I solved it - installing 1.4 via the in-app update prompts while in airplane mode apparently broke the player and didn’t install the codecs properly. Downloading 1.4 from plex.tv and reinstalling fixed the issue.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
