Hi all. Recently became a Plex Pass subscriber and must say i was loving it for the most part. Only thing I felt was missing to my Kodi experience was the ability to download subtitles on-the-fly. First days were great… but then! I just recently moved out of one house and into a new apartment. Thing is, some of the infrastructure is still not ready so right now I have no Internet or Television. I was relying on Plex and all the media I have on there to keep me entertained for the time being till I can get the Internets up and running (2 months by best “guesstimate”). Problem is, I can’t use most functions and some players can’t even connect to or find the server.
While I can find the Plex server on my iPhone and Shield TV, I can’t on my Minix Neo or Samsung S4. I can play videos on the first 2 devices, but not sync any content to them or even delete media on the server.
If I launch the Plex app on any device except the iPhone, I only see the main user. On the iPhone I see my user, my kids managed account and my wife’s joined account.
Also, if i fire up the Plex app on my Minix, I can see the server in the listed servers (local, remote, etc…) but it’s always shown as offline. However if I jump into Plex on the iPhone, I can cast the content to the Plex on Minix and watch the content that way.
So many woes 
Please fellow Plexians, help me! is it possible to get a usable experience from Plex while the server is disconnected from the internet and only connected to the LAN?
Did you have GDM enabled?
@NMGMarques said:
@danjames92 said:
Did you have GDM enabled?
Did I what now?! 
In your server network settings.
Will check this as soon as I get home
@ChuckPa said:
As helpful reading… of which there’s plenty at Plex.tv/support
https://support.plex.tv/hc/en-us/articles/200289506-Remote-Access
and, probably most importantly
https://support.plex.tv/hc/en-us/articles/201543147-What-network-ports-do-I-need-to-allow-through-my-firewall-
This is always good to keep bookmarked.
https://support.plex.tv/hc/en-us/sections/200068113-FAQ-Plex-Media-Server
The server is working fine and all set up when connected. My problem is that I need it to work in offline mode for the next couple of months.
@danjames92 said:
@NMGMarques said:
@danjames92 said:
Did you have GDM enabled?
Did I what now?!
In your server network settings.
From any browser on any device in the network, even on the host machine, I get a Plex is not reachable screen.
@NMGMarques said:
@ChuckPa said:
As helpful reading… of which there’s plenty at Plex.tv/support
https://support.plex.tv/hc/en-us/articles/200289506-Remote-Access
and, probably most importantly
https://support.plex.tv/hc/en-us/articles/201543147-What-network-ports-do-I-need-to-allow-through-my-firewall-
This is always good to keep bookmarked.
https://support.plex.tv/hc/en-us/sections/200068113-FAQ-Plex-Media-Server
The server is working fine and all set up when connected. My problem is that I need it to work in offline mode for the next couple of months.
let’s fall back to bare basics:
What happens when you connect to http://127.0.0.1:32400/web on the server itself?
Plex is not reachable, as per image posted just a minute ago.
The image you refer to is not possible if you opened a browser on the server and typed http://127.0.0.1:32400/web as the address.
That is command console access to the server in all cases, period. If PMS were not running, you’d get Connection Refused or similar from your browser.
With regard to wherever you’re accessing it from, the very first thing to start checking is the local lan subnet and subnet mask. We’ve seen this in the past but never got word back as to the final resolution so all we can do is begin again.
I don’t know what to tell you except guarantee that this is indeed from the server on that exact address. Either 127.0.0.1 or localhost returned the same thing. And from all other devices on the network I get the same.
Please take a FULL SCREEN screenshot of your browser window and get a ps -ef listing of all processes; showing me everything.
go to /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs and tar or zip up all the logs and attach here with your next post.
I am saying this because for it to even know it’s “Plex”, something is running.
This isn’t rocket science so why is it being stubborn.
Reaches for BIG LINUX HAMMER
I’ve checked with some of the other folks and I must apologize. I missed one critical piece.
For your PMS installation to run without internet, you must turn off the Plex Home. Plex Home requires an internet connection to authenticate you and to provide the privileges to run. Most importantly, as a managed user, you don’t have access to the server controls. This is why you’re not finding things.
Your devices are finding things because they’re probably authenticating through the mobile data link.
If you can ‘hotspot’ your Plex server to a mobile device for internet long enough to remove your account from Plex Home and ‘sign the server out of your account’, this will return full control to you locally.
Thanks ChuckPa. I was also reading up and figured this may be the issue. Me as the main user and owner of the box, I always thought I’d have control over the box locally. Seems I missed that critical piece of info. I’ll try to connect to a hotspot and see if I can get it to work that way, as suggested. Thanks!
As follow up, I’ve verified you can stop Plex, remove the Online info from your preferences.xml file and return to local only operation
Sent from iPhone
On Aug 6, 2016, at 04:12, NMGMarques forums+d227731-s6025034@plex.tv wrote:
Plex Forums https://forums.plex.tv/
NMGMarques commented on Plight of the noob PlexPass user
Thanks ChuckPa. I was also reading up and figured this may be the issue. Me as the main user and owner of the box, I always thought I’d have control over the box locally. Seems I missed that critical piece of info. I’ll try to connect to a hotspot and see if I can get it to work that way, as suggested. Thanks!
@ChuckPa said:
As follow up, I’ve verified you can stop Plex, remove the Online info from your preferences.xml file and return to local only operation
Sent from iPhone
On Aug 6, 2016, at 04:12, NMGMarques wrote:
Plex Forums https://forums.plex.tv/
NMGMarques commented on Plight of the noob PlexPass user
Thanks ChuckPa. I was also reading up and figured this may be the issue. Me as the main user and owner of the box, I always thought I’d have control over the box locally. Seems I missed that critical piece of info. I’ll try to connect to a hotspot and see if I can get it to work that way, as suggested. Thanks!
I had to scrounge around as I have the server on Windows. It took me a while to figure out the preferences are stored in registry. But now it’s solved. Thanks!
