Hi, When In send an invite to a friend they get two emails and neither one makes any sense. Both emails ask for an email address and password and we tried mine and there’s without success.
Please help
Tom
Hi, When In send an invite to a friend they get two emails and neither one makes any sense. Both emails ask for an email address and password and we tried mine and there’s without success.
Please help
Tom
Do your friends have a Plex account of their own?
They won’t need a Plex Pass… just a regular account.
I’m not 100% sure about the content of the mails they get and why they don’t make sense to you / your friends. I suppose the message they get is telling them they have been invited and offering a link to confirm the invite. That will basically ask them to login to their Plex account.
I think the purpose of paying a monthly fee is so each person sees my plex as there own account. Your suggestion negates that.
Here’s a link to a support article highlighting what you pay for:
https://support.plex.tv/articles/202526943-plex-free-vs-paid/
The Plex Pass is linked to your account.
Your friends will need their own account unless you want them to login as yourself and “take over” your server (if they access the server with your account, they act as “you” and can change all settings, delete media etc. – I don’t think you want that).
The whole idea of sharing with Friends is that you define which libraries / which videos you want to share with whom.
You have not solved the problem. I dont want them to have that kind of access hence the invites that I cannot get to work. Does anyone have a solution other than canceling my account and do it the way Tom80H suggests?
I have a feeling we’re talking in different directions…
No need to cancel your account… all your friends need is a free account of their own so you can share with them.
WOW a link to what Plex Pass offers, don’t know how that helps but thanks. Let me be more specific. When my friend opens the email (and they get two emails) please tell me which email they are to open and what they do next step by step. Please keep in mind that before I started paying a monthly fee everything worked fine so I really don’t need a Plex Pass. I thought it would be a good idea but I am not happy.
mind sharing the content of those mails?
Go to your Plex and send yourself an invite and see if you get two emails I did.
1 e-mail telling me I’ve been invited to share the sender’s plex media with a link to accept the invite.
When clicking the invite I’m asked to login.
As I’ve sent this to an e-mail address that’s not linked to my own (sender) account, Plex offers to create an account so I can use it – which is necessary so I can see the media shared with me.
Long story short… we’re back to square one and my earlier response.
Before starting this over… what exactly is bugging you about this? I’m not sure what you expect (putting aside that you got 2 e-mails which have - I suppose - the same content).
So far you haven’t really been helping when it comes to being helped
The emails ask you to accept the invitation after doing that you get a screen asking you to sign in using either Google, Facebook or email. I tried my Plex account email and password and the recipients email and password and both were rejected. Now what?
Will you please pass me on the a Plex Tech.
The concept of sharing requires 2 entities… the user who’s sharing his media (you) and the user who gets to access the shared media (e.g. a friend of yours).
So when the recipient of your invite wants to access your media, he/she will be acting as himself/herself. If they do not yet have a plex account of their own, Plex is offering them the dialog you described so they can create one. If they already got an account, they’ll need to login with their credentials, e.g. their e-mail address and password (not yours) or alternatively their Google/Facebook logins if they opted to use those to access Plex.
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