Plex Playback Quality

Hi there.

I am PlexPass user for more than 2 years now, and I love Plex.
But in the last few weeks I got more and more problems.

The playback-quality of my movies and series are very, very bad.

I don´t know if it is because of wrong recording settings, media file types, plex settings or whatever.
I would be very happy if some of you could take a look at these screenshots. The shots of the playbacks are from my PC (plex web player) and from my iPad. I also added some screenshots of MediaInfo of the two test videos.

dropbox.com/sh/24v4uel229zinrk/AABTtMe-4jW85oAa9zevjKMCa?dl=0

As you can see I am using mp4 file format, direct play and - anyway - the quality of the playback is awful.

Is there someone who can give me some hints, where I have to search for the problem? What is the mistake I made?

Thank you very, very much!

Regards
Benni (from Germany - sorry for the bad English)

I forgot to mention: Plex server is at version 1.5.5.3634 on a Windows PC.
Playback on PC is via LAN, playback on iPad via WLAN. Distance from iPad to accesspoint is 4 meters. :slight_smile:

I just made one more test. I synchronized the series video with maximum quality to my iPad and played it from the local iPad storage.

The quality is still poor.

So it can´t be a result of bad network connection or streaming / transcoding issues. It must have something to do with the video file…

But what would be better than h264 coded mp4 file?

I think I solved it.
I tried to use another converter to convert from avi to mp4. Now I use ffmpeg instead of Handbreake. The quality now is way better than before.

What a lonely thread, but I close it now.
:slight_smile:

If you don’t mind a bit of one-time setup check out the thread in my sig below. In that thread is a set of conversion scripts that will give you very good MP4 files that are custom per each input file. You just queue up the videos you want to convert by moving them to an input directory and they process and end up in an output directory. Super convenient this way and always high quality encodes or remuxes (depending on file). It also adjusts audio to make sure you have direct playable files.

Carlo

Hi Carlo.

Thank you. I will definitely test your scripts.
I do it at the moment with a batch file and loop through a input-folder to convert all included files with ffmpeg. The “drop of bitternss” in using ffmpeg is, that it is a bit slow - some files (the HD ones) will only be converted with about 0.6x original speed, so that a 2 hour film will need about 3:20 hours to be converted.

Perhaps your scripts are a bit faster?

I LOVE YOUR SCRIPT!

Thank you very much! Works lika a charm, is faster, and top quality mp4.