Hi all, I have a PMS that I share with friends and it’s working fine. Yesterday I added another friend so they could use Plex on their new Sony TV. On the new TV I can sign them into Plex but as soon as I go to settings and press enter Plex just quits. I can watch Movies and TV Shows, just canno…

On what platform are you running Plex Media Server? Windows/Linux/etc? What browser (Chrome, Safari, etc) and on what platform (Win/Mac/Linux/etc)? Try using a private/incognito browser window. That will bypass any plug-ins, ad blockers, etc. What is stopping, the Plex Web client or the Plex Me…

[image] FordGuy61: On what platform are you running Plex Media Server? Windows/Linux/etc? Linux. [image] FordGuy61: What browser (Chrome, Safari, etc) and on what platform (Win/Mac/Linux/etc)? Try using a private/incognito browser window. That will bypass any plug-ins, ad blockers, etc. …

Hi. I have same problem with Sony Bravia Andriod. I can open “Settings” with managed user but no with main admin account. I think it’s couse i link Plex with Google account on initial signing up. I shoud sign up wit username and password. Maybe… but there is no reason not to work anyway???

I’m really surprised no one else is having this issue with new users. As the problem is only related to new users, and not old user accounts, this issue is surely a Plex issue. What is so different that new users cannot go into settings when using a Sony TV? Maybe it’s Android TV and not Sony, I …

I have discovered today, admin user can’t open settings and plex can’t remember subtitles style settings. Every next movie needs setting subtitles style again. Managed user can open settings button, but subtitles style can’t be remembered also. Every new movie or episode, i am setting style.

Ok, here’s the latest. Got hold of a GCCWGTV that was running Plex 9.11.0.36456 and I could go into settings with a new user that I just created. Upgraded the Plex app to 9.16.1.38616 and opened the app. Same user could not go into Settings. The app just quit. Cleared app Data and Cache so I co…

Yep, same issue. Thanks for the link. I wonder how we now get this fixed.

Looks like this is fixed in the 9.17.0.38671 beta build (9.17.0.38689 is the current beta). You can download the APK from the announcement thread and sideload. You can join the beta program: https://play.google.com/apps/testing/com.plexapp.android Plex for Android 9.17.0.38671-beta FIXES: [T…

Plex quits when I go into Settings

Plex Players

rwoffice February 22, 2023, 11:44pm 8

Seems like maybe similar to this issue:

https://forums.plex.tv/t/plex-apk-crashes-when-clicking-settings-icon-9-16-1-38616/

Topic		Replies	Views
Plex Media Server Settings Unavailable - Windows10 Plex Media Server server-windows	6	236	September 7, 2021
Plex APK crashes when clicking settings icon (9.16.1.38616) Plex Players android-tv	16	386	May 25, 2023
Installing a new Server but no server settings Plex Media Server server-synology	25	340	May 23, 2021
Plex settings unavailable General Discussions	2	125	August 28, 2019
Server Settings are Unavailable General Discussions server-windows	6	397	February 19, 2019

Plex quits when I go into Settings

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