Server Version#: Player Version#: Can anybody help me with an issue regarding files not being picked up? I run my media server from an old windows laptop and it’s started randomly failing to pick up shows, sometimes in the middle of a season. Example: A show wasn’t appearing in Plex. The file w…

Were you expecting Plex to recognise the new files it on its own, or did you trigger ‘Scan Library Files’? How are your files named and organised in subfolders? Are your video files using the mp4/m4v container format? preparation Go to Settings - Server - Agents - Shows - TheTVDB In there, gra…

Hi Thanks very much for the response and advice. I’ve been through the process as described, but with no success. Plex just seems to be having an issue with specific files on this one computer. The file was already named in accordance with TVBD, just as all the other episodes in the same series wer…

TheTVDB doesn’t define a file naming format. It only defines ‘season’ and ‘episode’ numbers. Please show the actual file names and the folder structure you are using.

[MVIMG_20190604_104749] Here’s an image of the folder. Episode 9 is the only one that Plex won’t see on my main media server computer. However, it worked perfectly when copied to my other machine with exactly the same filename.

Edit your tv shows library go to the ‘Add Folders’ tab at which folder is the library pointing? The path must be ending with ...\Videos\Torrents Not one folder level above, nor below that. You better enable the display of filename extensions in Windows file explorer. [image] How to …

I’ve checked the file path and it ends in \Videos\Torrents. Enabled file extensions. Most are .mkv, apart from episode 4 which is an .mp4

Just done that for the second time and no change. Episode still missing.

activate debug logging (not ‘verbose’!) quit Plex Server wait 1 minute start Plex Server wait 2 minutes repeat the Plex Dance with one missing episode wait 3 minutes fetch log files and attach them here

Thanks for all the help, but I’ve managed to figure it out. I noticed that one of the missing shows had popped up mislabelled in a plex folder for a different show. When I checked the filepath, it told me that the file was in a completed torrents folder rather than the show one. I found this folder …

Plex randomly failing to detect certain episodes

Plex Media Server Metadata & Adding Files

OttoKerner June 4, 2019, 10:08am 8

Perform the Plex Dance with the “missing” episodes.

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Plex randomly failing to detect certain episodes

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