I have a problem with plex since las week. Plex worked perfectly but one day I had a crush with I/O filesystem HDD. It was a system problem, not a physical problem so I could resolve the problem.
After this, I reinstall plex and everything goes fine, except that if I put episodes inside TVSHows library plex doesn’t find anything. Instead, if the same files I copy without the folder Plex goes well. Of course I review the permissions folder, but this is not the problem.
I have another music library with folders in another HDD and everything goes well. I tried to copy the episodes inside this folder structure and created another TvShows but I had the same problem, plex doesn’t find the episodes inside folder.
I checked the logs and I don’t find anything clear, the only part is this, but I don’t know really if it’s a problem.
Thanks for the answer. This is not the problem because, as I told before, if I copy the exact file outside the folder, Plex find them. And of course the name of the files are correct in the way that you told me.
I think that there is a problem with the folder and maybe database who thinks that anything change when I put the files inside the folder.
Good afternoon,
I did both recommendations, and finally it works, I think that the real solution is the name of the files. In my case, I hadn’t the name in this format " - s01e01 - " I hadn’t the spaces between the “-” so Plex didn’t work. Certainly, Plex is sooooo strictly with the names.
So thank you to everyone to help me.
Thanks a lot
Rubén