Plex remote access issue, need an expert to charge a fee and fix it

@Teobux

I understand what Nokdim was saying. “identify and teach how to solve the problem instead of just solving the problem”. In one analogy, you’re still dependent on others. In the other, you understand enough of the why & how to address it yourself in the future should similar occur.

Can you help me understand your problem a bit?

Am i correct, the issue you have is your (remote) Alexa cannot speak to your (home) QNAP or have I misunderstood?