Plex Remote Access Issues

Plex Media Server Remote Access
1

Server Version#: Version 1.43.3.10896
Player Version#: Version 4.160.0
Hi Plex Support,

I’ve had intermittent issues for the last few days where my server shows as offline for remote access. I’ve tried restarting the server and rebooting my computer. I have a manually specified custom port and that port is open on my network for port forwarding. Without making any changes occasionally it will show as available for remote access and work but most of the time it is down.

Do you have any troubleshooting steps/tips I could perform in order to try and get it up and running? Please let me know if I should do any steps and then download fresh logs to provide them.

Thanks,
mightymurrs

2

Also experiencing this. Can access https://[MY_PUBLIC_IP_V4]:32400/identity from outside the network fine but cannot connect to Plex server through the app.

3

Worth noting, uninstalling and rolling back to Version 1.43.2.10687 solves the issue.

4

I did not for me.

I restored a backup in proxmox which is on version 1.43.3.10828. That fails.
Version 1.43.2.10687 als has this issue for me…