Plex Remote Access Unavailable

Plex Media Server Remote Access
1

Server Version#: Version 1.43.4.10903
Player Version#: Version 1.115.0.426-4e960a1d

Plex Media Server.1.log (410.4 KB)

Pretty typical stuff–server used to work, now doesn’t. Previous troubleshooting with my ISP had me turn off IPv6 and I just today noticed Plex was trying to use both IPv4 and IPv6 in the Client Network settings but changing that to IPv4 only had no effect. No clue what’s different in my configuration, and canyouseeme.org confirms my port 32400 is open.

2

Looks like your router does not support UPnP, so I suggest you configure a manual port forwarding on both your router and PMS

Ref: https://support.plex.tv/articles/200931138-troubleshooting-remote-access/#toc-2

3

Interesting, my router should support UPnP, so what else could be the issue?

image
image521×751 85.3 KB

4

Clueless, all I can say is based on what the logs says!
(Maybe it’s supported by your router, but not enabled?)

Regardless, a static IP for your server and a manual forward is the way to go, and so much more stabel!

5

Amazing, port forwarding (which didn’t need to be turned on in the past) solved this issue! Thanks again!