just sent you a pm with a link to files.
the monitor i have mine attached to isnāt HDR so i donāt play any of my HDR content on it. the issue for me is only SDR HEVC, and really only to do with automatically going from one thing to another whether that is an episode or movie to movie in a playlist or what have you.
Would you be able to fetch the client logs?
did you post instructions on that already? is that where you enable the logging webpage and save it as a text file as the issue occurs? cause i did that already.
gave those directly to DaveBinM. could you grab them from him?
Thatās the one, in that case they wonāt of highlighted anything.
Iāve not been able to replicate the auto play next episode / movie, I see a very different issue with HDR HEVC content.
No soundbar in place, as mentioned its every time that it will crash on autoplay of the next episode.
Only connection is the CCwGTV plugged into a TV via HDMI, no other devices in play.
lc audio profile, stereo AAC, 192kbps, 48k sample rate.
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Months ago I experimented with old versions, 8.11 seems to be the last version without this issue. Iāve disabled automatic updates and have been updating manually every few weeks in case it gets fixed then rolling back, but now that Iāve found this page Iāll keep it bookmarked and only test if thereās something positive posted here. Obviously staying on an old version isnāt a fix, but itās a decent workaround for anybody who needs this feature to not crash the whole unit and isnāt quite ready to jump ship over it.
If it helps I have no soundbar, 3.5mm from my TV to my receiver, occasionally Bluetooth connection through Chromecast, happens with both. Looks just like the video posted earlier in the thread. No HDR content. Mostly medium-ish quality 1080p 10-bit HEVC aiming for decent file size to quality ratio using Nvidia HW accelerated encoder and AAC audio in an mkv. My few x264 work fine.
Sorry if thatās too much detail, or if you need more info just ask. Iād love to get this fixed.
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is it against the forum rules to ask for a copy of the 8.11 version be posted either via link or by one of the employees so that we can take advantage of richrardās wisdom?
i guess i can go track it down from one of those apk websites right?
if found it easily with google, on a reddit page that linked to google & amazon. i downloaded it from the google link.
anyway i just went from one episode to another and it worked! amazing. i continue to test more.
Cool, glad to know it helped somebody. I probably should have posted this info as soon as I discovered it, but I never imagined the issue would last this long.
If anybody else wants to try it remember to open the Play Store and disable automatic app updates, otherwise Iām pretty sure the app will just update to the newest version eventually.
ok devs, so just look at the difference between 8.11 and the next version in relation to autoplay hevc on ccwgtv. Surely it canāt be to difficult to find the bug.
Well here is the description of the fixes in 8.12.0.
WHATS NEW:
- Preplay: Show HD suffix for DTS-HD audio.
- Player: Include stream title when available in stream selections.
- [Mobile] Core: new appearance for overflow menus.
- [Mobile] Core: cards now use long click actions for accessing overflow menus.
FIXES:
- Going to a library tab would sometimes display content from a different library.
- Home: media provider sources were not always in the correct initial order.
- Player: prevent crash when closing the player shortly after opening the player.
- Player: ensure screen isnāt kept awake when last item ends.
- Player: donāt show HDR upsell for non-video items.
- Live TV: app could crash if tuning from a Recent Channel hub with more than 6 items.
- Player: fix potential black screen during playback when software decoding is required.
- āGo to showā action would not be displayed in season overflow menu.
- [Chromebook] Disable use of multichannel AAC.
- [Mobile] Player: app could crash trying to show āitem unavailableā dialog before playback.
- [Mobile] 2fa: going back from the verification code screen would display overlapped layout.
- [Mobile] Home: last hub was sometimes partially hidden.
- [Mobile] 2fa: auto-pasting the verfication code would not always work.
- [Mobile] Preplay: display up to 3 secondary actions.
- [Mobile] All playlists would be displayed when navigating to the playlists source.
- [Mobile] Sharing: only one server would be displayed when creating a new share.
- [TV] Photos timeline view could lose focus.
- [TV] Player: donāt switch to resolutions lower than 720p.
- [TV] Home: sometimes going back would result in duplicate home content.
- [TV] Player: prevent error when screensaver is dismissed whilst using display mode switching.
- [TV] Changing user restriction profile would sometimes not work.
Same thing here with x265 TV episodes (ripped from old DVD). CCwGT via hdmi, speakers are connected with toslink. Sony Android tv (from 2016). No HDR. This has been issue for couple months at least.
Episode played well, after auto play to next episode CCwGT zoom issue and crash after pressing back. This also happens with other episodes (recorded from DVR and converted to x265 via script)
Media info is taken from plex from one of the ripped episodes.
Media
Duration 20:28
Bitrate 2162 kbps
Width 718
Height 576
Aspect Ratio 1.33
Video Resolution 576p
Container MP4
Video Frame Rate PAL
Web Optimized No
Audio Profile lc
Video Profile main
Part
Duration 20:28
File S02E01.mp4
Size 316.52 MB
Audio Profile lc
Container MP4
Web Optimized No
Video Profile main
Codec HEVC
Bitrate 1997 kbps
Anamorphic true
Bit Depth 8
Chroma Subsampling 4:2:0
Codec ID hvc1
Coded Height 576
Coded Width 736
Color Primaries bt470bg
Color Range tv
Color Space bt470bg
Color Trc bt470bg
Frame Rate 25 fps
Height 576
Level 3.0
Pixel Aspect Ratio 16:15
Profile main
Ref Frames 1
Stream Identifier 1
If needed, I can provide DL link to couple of files to plex employees.
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ok. So, depending on how it is coded, the devs just need to bypass one of the āfixesā and test to narrow it down to the affected code block.
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I have provided the devs with a couple of files a few days ago. I havenāt heard anything since. Hopefully theyāre busy sorting it out.
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I installed 8.11 (armv7a version) on my main tv and it works perfect. Iāll probably do the same to the others in the house until a proper fix is released. Thanks for passing on this tip.
Itās not that simple since itās an exoplayer issue specific to the CCGTV only. Plex on Android TV is all but at the mercy of exoplayer. More info can be found here:
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In my own testing, I found that it wasnāt 8.11 - the last version that actually works for me was 8.15.2. As soon as I upgraded to 8.16, they all went haywire.
Also, the release notes from 8.16 list the following:
- Player: bump ExoPlayer to r2.13.1.
I suspect itās this version of ExoPlayer thatās the culprit. Most likely a bug in ExoPlayer, or the way itās initialised in these āauto-playā scenarios.
EDIT - Probably completely wrong. Manually installed the 8.15.2 APK, though I havenāt seen the āzoomed in issueā, Iāve managed to get it to crash a few times. Oops!
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Thanks for the extra info. A few things on the github page are incorrect though in my case, and from what I hear, a number of other people. I have four units and only one of them is connected to external audio (bluetooth), but I have the problem on all the units. Also, The crash happens EVERY time without fail, not āthis takes a number of play throughs to replicateā. Other than that, thanks to sixones for forwarding the issue. Iām happy with running 8.11 on all my units for now and will wait until a proper fix is out.
I installed 8.15.0 and it crashed immediately after attempting to start the next video. It appears to be an issue separate to the exoplayer bump, but that may also have exacerbated it further.
Without testing every version in between, I know 8.11.0 works and I know 8.15.0 doesnāt.
Having a look through the change logs, the following āfixesā MAY be somewhere to start looking as the related code may have corrupted something else. All of these versions are BEFORE the ExoPlayer update in 8.16.0. Even on the current version (8.21.x), ExoPlayer āworks fineā UNLESS using autoplay, so it canāt be a function of āplayingā the video itself.
8.12.0
- Player: prevent crash when closing the player shortly after opening the player.
- Player: ensure screen isnāt kept awake when last item ends.
8.13.1
- Player: prevent endless spinner when playing AVOD.
8.14.0
- Player: app could crash when exiting playback.
8.15.0
- Player: crash could occur when playing an item from the postplay.
Maybe the devs could compile a test version of 8.11 with the latest ExoPlayer to confirm if it crashes or not. That may rule in/out the player.
I donāt know, just throwing out ideas. Weād all like to see the back of this.
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