Plex Scrab Service totally out in Mainland China

是的,其实我之前也是想这么弄,证书都弄好了,后来太忙到现在都没配置,其实就是为了让plex 直接走自己的域名 。

for four months,this problem still have no progress in solve,it’s time to It’s time to ditch Plex。
They don’t care about the feelings of our Chinese paying users anyway。

Seems if you have domain yourself, this is the best solution so far.

Chinese users no longer care? I have been unable to connect to the service and the video scraping is also unsuccessful

攻城狮 said it was not in their plans. funny…

The most effective method currently is still using a VPN. But I must say, Plex has let down so many lifetime subscribers from mainland China. I urge everyone not to subscribe to this software anymore; alternatives like Infuse can be used instead.

1 Like

This problem has appeared for four months, and the government has not given a solution, which shows that plex doesn’t care about users in China at all. Please remember that users in China also paid for it.Is this problem so difficult to solve?

It’s been three months. When will it resume normal use? Will the paying users in China be out of your service scope?

I’m very sorry to hear this news. As a user who purchased a lifetime membership, I can’t use the service. The solution is to make a small proxy update. I have to say that Plex is disappointing.

4 months ago… still not resolved

1 Like

I’m a lifetime purchased user, I can’t use my desktop app on pc and Android app on TV for months. Apple device is good.
Can plex add an node in Mainland China?
I’m in beijing, and i use China Unicom.

在中国大陆增加一个代理服务器或者修改一下安卓TV和PC客户端的登陆方式就可以解决这个问题,IOS那边已经是可以使用了,但是安卓和PC的问题一直得不到解决

w五个月了……还没有解决

Plex seems to be completely unusable within mainland China. This includes, but is not limited to: the inability to scrape movie and TV show information and posters, difficulty logging into the application, and problems with application updates, including downloading transcoders after updates. It appears the Plex team is completely abandoning users in China.

很明显是cloudflare的问题,开发人员假装不知道。

I alredy decide change use emby server.
if plex can fix this issue, maybe I will back, maybe not…
I am not care now

refund!!!

Well, add me to the unusable list…
Really, really disappointed

i think it’s reasonable to request a refund since Plex cannot fulfill it’s service to customers.
maybe it’s the only way to get dev’s ass up to fix this problem .

I don’t know if it’s still not working for you guys but for my current experience it’s been working since Dec 2024. Just tested with Jiangsu Unicom and here’s the log, ofc no proxy, VPN and stuff.

C:\Users\zesty>curl -v https://metadata.provider.plex.tv/
* Host metadata.provider.plex.tv:443 was resolved.
* IPv6: 2606:4700:4400::ac40:97cd, 2606:4700:4400::6812:2433
* IPv4: 172.64.151.205, 104.18.36.51
*   Trying [2606:4700:4400::ac40:97cd]:443...
* schannel: disabled automatic use of client certificate
* ALPN: curl offers http/1.1
* ALPN: server accepted http/1.1
* Connected to metadata.provider.plex.tv (2606:4700:4400::ac40:97cd) port 443
* using HTTP/1.x
> GET / HTTP/1.1
> Host: metadata.provider.plex.tv
> User-Agent: curl/8.10.1
> Accept: */*
>
* Request completely sent off
< HTTP/1.1 200 OK
< Date: Tue, 14 Jan 2025 08:22:21 GMT
< Content-Type: application/xml; charset=utf-8
< Content-Length: 780
< Connection: keep-alive
< Cross-Origin-Resource-Policy: cross-origin
< Origin-Agent-Cluster: ?1
< Referrer-Policy: no-referrer
< Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
< X-Content-Type-Options: nosniff
< X-DNS-Prefetch-Control: off
< X-Download-Options: noopen
< X-Frame-Options: SAMEORIGIN
< X-Permitted-Cross-Domain-Policies: none
< X-XSS-Protection: 1; mode=block
< Access-Control-Allow-Origin: *
< CDN-Cache-Control: max-age=86400
< Cache-Control: max-age=14400, stale-while-revalidate=86400
< X-Plex-Timestamp: 1733963080
< X-Plex-Version: 2df6c72dbad19c15386876610156bf3d54d344c3
< Vary: Accept, Accept-Encoding, X-Plex-Language, X-Plex-Provider-Version
< ETag: W/"***"
< CF-Cache-Status: HIT
< Age: 15594
< Accept-Ranges: bytes
< Server: cloudflare
< CF-RAY: ***
<
<?xml version="1.0"?><MediaProvider icon="https://provider-static.plex.tv/icons/metadata-560.svg" identifier="tv.plex.provider.metadata" protocols="stream" title="Metadata" version="3.0.0"><Feature type="metadata" key="/library/metadata"/><Feature type="actions"><Action id="addToWatchlist" key="/actions/addToWatchlist" reverseKey="/actions/removeFromWatchlist"/><Action id="rate" key="/actions/rate"/><Action id="scrobble" key="/actions/scrobble" reverseKey="/actions/unscrobble"/></Feature><Feature type="collection" key="/library/collections"/><Feature type="location" key="/location"/><Feature type="markers" key="/markers"/><Feature public="1" type="imagetranscoder" key="https://images.plex.tv/photo"/><Feature type="match" key="/library/metadata/matches"/></MediaProvider>* Connection #0 to host metadata.provider.plex.tv left intact

Edit: Removed some fingerprints

I’m in Beijing, China, and plex will be slow to log in, almost impossible to use.