Server Version#: 1.42.2.10156 Player Version#: 1.110.0.351-4e48eb83 Hi, for whatever reason for the past 3 weeks or so I’m noticing that while using the Plex Series Agent metadata for my tv show library it never adds the metadata for each episode. For example I have Alice in Borderland season 3 ep…

so this wasn’t the issue I even went to the extent of reinstalling my server. I enabled strict tls and secured connections is set to required now. I was playing around with the plex dance and noticed that within each shows directory there is a .plexmatch file out of curiosity I deleted that file fo…

bumping this so it’s not lost in the void. From what I see the Series will match perfectly fine and metadata will populate for the series but for each individual episode metadata is not populating automatically unless I manually refresh the metadata for it.

I have attempted to recreate your problem. I created a directory “Alice in Borderland (2020)” in my tv show Library. There are two shows with the same name on TMDB, one from 2014 & one from 2020. I chose the 2020 series. I copied a dummy mp4 file to S03E0{1..6}.mp4 Seems to be getting cor…

@napolij given the post I suspect its either a DNS or database corruption issue. Given it affects more than 1 series. Which is why I requested a copy of their server logs.

Sorry I did not see this but I’ll will do this for you once I get to work.

I will double check this for you but I’m using the trash guides naming scheme for both directory and episodes

[image] aresxiii: trash guides naming scheme What does that mean and what does it have to do with Plex?

[image] aresxiii: I’m using the trash guides naming scheme Why don’t you use the Plex naming scheme?

nope this is what I have in the folder name Alice in Borderland (2020) {tvdb-376472} This is what I have for the episode name Alice in Borderland (2020) - S03E01 - Episode 1 [WEBDL-1080p][EAC3 Atmos 5.1][x264]-removedgroup.mkv the same with Dr. Stone Dr. STONE (2019) - S04E24 - 082 - WHOLE NEW …

Plex Media Server Logs_2025-10-02_17-36-41.zip (5.1 MB) here’s the server logs

Plex series agent not working

Plex Media Server Metadata & Adding Files

dbirch September 28, 2025, 6:11pm 3

Can you Plex Dance a series, then provide a copy of your server logs?

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Plex series agent not working

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