Plex series agent not working

verbose is still enabled, but Im looking anyway (you need to restart plex after changing the log level)

Oct 02, 2025 17:35:24.716 [139877420395320] DEBUG - CERT: incomplete TLS handshake from 176.100.43.57:36454: wrong version number (SSL routines)

and it is seeing the show:
Oct 02, 2025 17:35:25.344 [139876864412472] DEBUG - Added new metadata item (Alice in Borderland) with ID 86297 Oct 02, 2025 17:35:25.353 [139876864412472] DEBUG - Creating season 3 for show 'Alice in Borderland'

I’m pretty sure this is the default sonarr naming scheme. which I will switch to and try again.

How long are we talking about? If I were to let this sit for a week nothing will change at all the episode will still be unpopulated until I manually refresh the metadata

Third times the charm

Plex Media Server Logs_2025-10-03_00-41-37.zip (4.6 MB)

as I stated above I am seeing CERT: incomplete TLS handshake from 107.175.196.115:45743: wrong version number (SSL routines) which could easily cause what you are seeing.

alright thanks i’ll send this to my seedbox provider

You need OpenSSL v3.0.0 or higher.

This FAQ, while citing certiicates, does apply to the entire host.

From my seed box provider:

“That seems to be a bot having tried connecting to your Plex server without SSL and that’s why it got an SSL error. It doesn’t have anything to do with metadata. We don’t provide a custom certificate for Plex, it uses its own.“

If I read this correctly my server has a self assigned ssl cert that I don’t know how to update

so this wasn’t the issue I even went to the extent of reinstalling my server. I enabled strict tls and secured connections is set to required now.

I was playing around with the plex dance and noticed that within each shows directory there is a .plexmatch file out of curiosity I deleted that file for Alice in Borderland while doing the plex dance and all metadata populated correctly once the library detected a change. Upon reading wtf this file is I see that it’s not needed but how did this file get created in the first place for every show in my library?

edit: after checking sonarr’s metadata settings I disabled plex within that setting

depending on your config apps like sonarr can place those there for you. I always recommend fixing your naming schemas so you dont have to rely on .plexmatch hacks

cause of my own problem I double checked sonarr and yes I see where that was enabled thanks.