Plex server does not see files and subfolders in video folder on Synology

[ChuckPa]

To augment here:

Synology reserves all rights and controls access to the default video share

It is for this reason we URGE everyone to make their own share(s) independent of the default/pre-created shares. We also urge to NOT place media in the Plex share (that’s for internal Plex use only to store your metadata)

This FAQ walks through setup of Plex on a Synology.

Installation & Setup of Plex Media Server on Synology

Installation and Setup of Plex Media Server on Synology This How-To is in multiple parts to make it easier to find whichever specific step you’re looking for. If you’re new to Plex then reading this thread in sequence is probably the best approach. This will show you how to install Plex on your Synology and then suggest a couple ways you can organize your media. Please remember, You’re always free to do it any way which makes sense to you. We only ask you take the common pitfalls into con…