Plex Server for Drobo not working after latest update

Plex Media Server
1

Server Version#: v1.18.7.2438

I’ve an issue after upgrading march 25 2020 release. Now it wont starts I tried previous releases and also uninstall and install still doesn’t work

Here is log. Any help will be appreciated

Mar 29, 2020 09:52:36.620 [0x2da83450] INFO - Plex Media Server v1.18.7.2438-f342a5a43 - Drobo Drobo 5N armv7l - build: linux-armv7sf drobo - GMT -07:00
Mar 29, 2020 09:52:36.620 [0x2da83450] INFO - Linux version: 4.1.4 8.120.108863, language: C
Mar 29, 2020 09:52:36.620 [0x2da83450] INFO - Processor Arm
Mar 29, 2020 09:52:36.620 [0x2da83450] INFO - /mnt/DroboFS/Shares/DroboApps/plex/Application/Plex Media Server
Mar 29, 2020 09:52:36.496 [0x2ad804a0] ERROR - IsDirectory failed boost::filesystem::status: Input/output error: “/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Crash Reports/1.18.7.2438-f342a5a43/PLEX MEDIA SERVER”
Mar 29, 2020 09:52:36.564 [0x2ad804a0] ERROR - IsDirectory failed boost::filesystem::status: Input/output error: “/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Plug-in Support/Databases”
Mar 29, 2020 09:52:36.617 [0x2ad804a0] ERROR - Error creating directory “/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Plug-in Support/Databases”: Input/output error
Mar 29, 2020 09:52:36.621 [0x2ad804a0] DEBUG - BPQ: [Idle] -> [Starting]
Mar 29, 2020 09:52:36.636 [0x2ad804a0] ERROR - FATAL ERROR: Codecs: Initialize: ‘boost::filesystem::status: Input/output error: “/mnt/DroboFS/Shares/DroboApps/plex/Library/tmp”’
Mar 29, 2020 09:52:36.664 [0x2ad804a0] ERROR - IsDirectory failed boost::filesystem::status: Input/output error: “/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Crash Reports/1.18.7.2438-f342a5a43”
Mar 29, 2020 09:52:36.711 [0x2ad804a0] DEBUG - Job running: ‘/mnt/DroboFS/Shares/DroboApps/plex/Application/CrashUploader’ ‘–directory=/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Crash Reports/1.18.7.2438-f342a5a43’ ‘–version=1.18.7.2438-f342a5a43’ ‘–platform=Linux’ ‘–platformVersion=4.1.4 8.120.108863’ ‘–serverUuid=’ ‘–userId=NOUSERID’ ‘–sentryUrl=https://sentry.io/api/1233455/minidump’ ‘–sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx’ ‘–vendor=Drobo’ ‘–model=armv7l’ ‘–device=Drobo 5N’
Mar 29, 2020 09:52:36.711 [0x2ad804a0] DEBUG - Jobs: Starting child process with pid 32266

2

Input .output errors generally mean there is something wrong with hardware or filesystem related that it cannot write/create to the files. Not sure what tools Drobo has for filesystem checking or to make sure there is no issue with disks due to age or whatever.

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