Plex server Library not updating

Server Version#:
Player Version#:

so I’m not sure exactly when this started but I just tried to add some new movies to my server the library will not update with the new movies I have even tried to make a new library and put the movies in there but it can’t see the movies either it says there’s no media I can move things around that have already been added to the server and it will still find them but it will not find anything new is there any way to fix this without losing my data the server is running on an Nvidia Shield everything is on the latest version and I have tried restarting I have tried unplugging and plugging it back in so just assume I’ve done the little basic troubleshooting

sorry if this is hard to read I have a reading and writing this order and have to use speech-to-text ask questions if something doesn’t make sense or you need more info

Same here. I have tried to upgrade to the newest server beta version (1.25.8.5621), to replace the db files by an archived one, no change. Impossible to add anything. Other network functions do not work either such as adding online subtitles.

so update I even try to sign up for beta to see if it might fix it does not I’m debating on trying to uninstall it and install a older version I know how to reload the old config file see if that mite fix it

What is running plex? Ill bet its a NAS or linux setup and you are running into file/directory permission issues.

I am running Plex on an Nvidia shield and I’ve checked the permissions it has full access

You have checked both Directory and file permissions? If so please upload your logs after performing a library scan/update

I’m not so sure about directory for Missions and how to do that but I’ve been into the app and file permissions are set to allow but there is no other permissions in that area

Plex Media Server Logs_2022-03-24_22-18-23.zip (317.1 KB)

Looks like you have a corrupt database database disk image is malformed is quite common in your logs.

is there anything to fix it without losing watch history and everything my mom passed away quite recently and is kind of one of the last Footprints I have of her

nvm I restored one of my backup databases by following the steps in the link below
Restore Backup Plex Batabases

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