Plex Server not available after upgrading to PlexMediaServer 1.13.2.5142

Plex Media Server NAS & Devices
1

Hi - I have been using Plex for years now with my Synology DS513+ without issues. A couple of weeks ago I upgraded to the latest version 1.13.2.5142 and noticed that none of my players (Apple TV 4th Gen nor locally on my iMac) could see the Plex server anymore. In the synology package center it tells me that the server is running.

The only thing that helps is reinstalling an older version of Plex. I am currently back to 1.13.0.5023 which works fine.

Is there anything I can do to find out what the problem is ?

Thanks for any advice

2

please do the following:

  1. Control Panel - Shared Folders - Give your username R/W permission to access the Plex share
  2. Install 5142 in Package Center
  3. Open the IP addr of your Syno in the browser. I suspect it’s not signing in automatically.
  4. If successful, sign it in.
  5. Stop PMS
  6. Open File Station, Navigate Plex/Library/Application Support/Plex Media Server
  7. Right click Logs and Compress to Logs.zip
  8. Please attach that zip file with your next post
3

Ok - here is the log. I installed the latest version 1.13.2.5154 and am now getting the message “server unavailable”. Thanks for any help !

5

That is strange. I checked my synology and I only have one active bond with two ethernet connections. See screen shot.

7

No, not that I am aware off. Interestingly enough, now the Plex Service works again. Maybe my NAS did have a temporary problem as you stated. Thanks for your help !