Plex Server now requiring Plex Pass to manipulate my personal Library?

General Discussions
1

Hi,

Not sure where to start to get help with Plex Server.

I log into my Plex Server remotely and try to scan the Library / analyze or Refresh Metadata and I get this:

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image821Ɨ321 24.2 KB

Any ideas?

Thanks!
-Morgan

2

Sounds kinda like youā€™ve created a HOME - and are in it.
Home is a Plex Pass area I believe.

Go to Users and Sharing in the server settings - hover to the right of your user name and see if you can ā€˜Leave Homeā€™.

3

Someone else reported this a few months ago. See this for possible resolution:

4

Yikesā€¦ I didnā€™t see any options to ā€œLeave Homeā€ and so I decided to delete the Library and try starting fresh. Now it doesnā€™t show up at all like it doesnā€™t want to link.

Is there a better place to get Plex support even though Iā€™m not a Plex Pass member?

Thanks!
-Morgan

5

Nope - you got us - or otherā€™s like us - and I may lead you astray.

Iā€™m rather confident an answer will be forthcoming - eventually.
Iā€™m not at all confident Iā€™ll know what it is.

:wink:

6

OK cool, no problem. Appreciate you jumping in! :slight_smile:

So hereā€™s an update - I closed my Plex Media Server (exited the app from the system tray icon) and then did a reboot of the PCā€¦ started it back up and when I went to the Library and selected Scan, it started right to scanning (and is still going which is normal based on my previous experience since I have a large Music library).

Might have been the trick needed. Iā€™ll post an update shortly!

Thanks!
-Morgan

1 Like
7

Well, Iā€™m happy, and also surprised what I suggested may actually workā€¦lol

Fingerā€™s Crossed.

BTW:
If things go South - join the thread @beckfield posted and reply to an Employee to get their attention. Do whatever they suggest.

1 Like
8

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