“This library requires your server be signed in to a Plex Pass account.”
When trying to refresh a library (Music).
Was this a Premium Music Library before?
Debug Log file - Plex Media Server.log and Plex Media Scanner.log with Debug Logging enabled may give some clues.
I had a Plex Pass before.
@TE5LA said:
I had a Plex Pass before.
But no More?
Premium Music Library is a Plex Pass Only feature if I’m not mistaken.
@AsphyxNYC said:
@TE5LA said:
I had a Plex Pass before.But no More?
Premium Music Library is a Plex Pass Only feature if I’m not mistaken.
Any idea what I’d need to turn off?
Delete the Premium Music Library and create a new music library?
I never changed the library when getting Premium. Is this something that automatically occurs?
@TE5LA said:
I never changed the library when getting Premium. Is this something that automatically occurs?
No it shouldn’t be.
When a music library is created and then you add folders and then the next step is to choose either Premium Music Library or Basic Music Library.
If you get the xml from the following request, we can see what library types you have
http://localhost:32400/library/sections
I will delete the library and recreate it then. Thanks.
@TE5LA said:
I will delete the library and recreate it then. Thanks.
Only if it is a Premium Music Library. - the XML will show if it is
If it shows the agent as being com.plexapp.agents.plexmusic then it is
@TE5LA said:
@AsphyxNYC said:
@TE5LA said:
I had a Plex Pass before.But no More?
Premium Music Library is a Plex Pass Only feature if I’m not mistaken.Any idea what I’d need to turn off?
SA2000 wouldhave the correct solution…> @sa2000 said:
Delete the Premium Music Library and create a new music library?
If you created the Premium library when you had a Plex Pass account but the account expired then the Premium library would stop working when the Plex Pass expired (this all assumes Premium is tied to Plex pass I’m not sure that is truly the case!)
Anyway what SA2000 suggested should solve your issue…
I am having this same issue. what do you mean by “get the xml”?
I get a 401 unauthorized message attempting to get to that path.
That was an old post pre-dates authentication for localhost
You would need to add ?X-Plex-Token=xxxxxxxxxxxxxx and you can find the token string as documented here https://support.plex.tv/articles/204059436-finding-an-authentication-token-x-plex-token/
But to start just get the logs. Is the server signed in to plex.tv and claimed ? and is the account a Plex Pass account,. Ensure debug logging is enabled. See
https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
Then restart the server and attempt to create a premium music library and get the logs when you get an error
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
With a Premium Library as you explain, most of the songs / artists / albums will be marked with a red circle icon. it means you can not listen to this music. but. this is not the case with the mobile app. there everything works great.
