Plex server on nvidia shield pro unable to mount external driver

[City-Cobra]

Try this:

SHIELD Plex Media Server settings missing

@reese2754 can you please go to https://app.plex.tv/desktop/#!/settings/plex-home and give your self a pin. You can remove it afterwards if you like, then restrart the player app on shield

SHIELD Plex Media Server settings missing

OK I follow you now. So, some luck here! I already had a PIN, so I tried resetting the PIN to a different one, and restarting the app. No change in behavior. I then removed the PIN entirely, then restarted the app again. This time the server settings showed up right away! I was able to change my storage location at that point. I’m not going to re-add the PIN since that seems to be related to the problem, but I’m happy this is resolved for now at least! Thank you for your help.