Hello,
I spent the last couple hours setting up my media center. Its my ‘old’ computer with Ubuntu Server.
I setted up Plex Media Server in a docker container (https://hub.docker.com/r/plexinc/pms-docker/ latest version), and I have my docker containers running behind an Apache2 reverse proxy (I also have a couple other containers)
Now the problem is that I can’t seem to play video from the web player… If I access with the windows app or the android app, I can access to my server and play vídeos without a problem.
When I try to access via web browser, the loading icon keeps loading, and when I click somewhere I get the error “Conversion failed. The transcoder exited due to an error.”
Has anyone had a problem like this? My container paths seems ok, I have for example the transcode path set to: “${ROOT}/config/plex/transcode:/transcode” in my composer.yml and the folder (and all the sub folders) have my currect PUID and PGIP.
If you want I can send all the logs that I’m having.
Thank you for any help!
Server Version 4.8.4:
Edit:
From the logs it’s something to do with the decoder.
The error:
Nov 20, 2019 02:16:00.241 [0x7f7ddeffd700] ERROR - [Transcoder] Unknown decoder 'h264'
Nov 20, 2019 02:16:00.242 [0x7f7e24ee6700] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 394 is 1 (failure)
Nov 20, 2019 02:16:00.242 [0x7f7e1cff9700] DEBUG - Streaming Resource: Terminated session 0x7f7dc8045ea0:20bz957u8hk65p3yqg7ph3bf with reason Conversion failed. The transcoder exited due to an error.
Tried what was sugested in other thread:
1. Stop Plex
2. Drill into Codecs directory under “Library/Application Support/Plex Media Server”
3. Delete any codecs with “h264” in the name.
4. Start Plex
5. Go back to the video which caused the problem.
6. “Analyze” it
7. Start playback (slightly longer start time as the codec is downloaded fresh this one time)
8. Verify results.
But after the restart, the files are created and the problem remains…
