Server Version#: 1.26.2.5797
I recently add a new movie to my server and now 9 movies are linking to the same file. The same name show for all on the plex player but when I look at the media info it shows all the file locations for all the movies.
Each movie is in it’s own folder and named as is recommend in the naming documentation. What is causing files to be linked like this and how can I remove this linkage.
Would you mind sharing the specific naming incl. folder structure of those fließend how they’re recognized?
I take it the library is pointing at E:\Movies\, not E:\ or even the individual movie folders?
Do you have automatic or periodic library updates enabled?
If the file hasn’t been copied completely, the server might compute the “bogo hash” based only on the file header. Which is very similar for most video files, so it will mismatch any other partly-copied movie to the same wrong metadata.
It is pointing to E:\
I’m giving this a go and then adding each top folder to the server instead of the drive level.
You should generally avoid pointing directly to a drive letter. This can have some odd side effects.
Always point to the folder that contains your library, avoiding extra layers of folders.
For a test you can create a new library and point that to E:\Movies\. This should give you the expected results and a properly working library.
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