Server Version#: 1.18.5.2309-f5213a238 (running on Synology NAS drive)
Player Version#: latest Apple TV
Suddenly (with latest update?) Plex client started reporting that no connectivity available to Plex server. At the same time I can connect just fine using my Roku devices and PC-Web. Running
Tried rebooting Synology drive, reinstalling Plex server and client, rebooting Apple TV…
No idea what to try next.
Restart Plex on the Syno,
Wait a few minutes,
Restart the Plex AppleTV app.
Have it try to connect to the Syno.
Wait another minute
Download the server logs from Settings - Server - Troubleshooting - Download Logs
Attach the ZIP here and we’ll see what’s going on.
Synology Package Center was reporting that 1.18xxxxxx was the latest version. However, I found that there’s 1.24.5xxxx available. Manually updated and everything came up.
Synology is famously far behind updating our package.
It’s always best to download from plex.tv/downloads
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