Adding my name to the list of ‘plex is broken on LG TV’. We’ve been using the DLNA feature of Plex on our TV since last night as workaround for the time being.
The same here - LG webOS TV OLED55E6V - can connect to my main plex as well as my nas plex, but no streaming - just 3 dots visible, while trying to play. Really, really bad, as I need plex for all my family… Please find the fix asap.
HI same today on my LG cant stream any video to my LG smart TV ,downgrade to previous versions doesnt help.
Reinstalling plex on LG doesnt help.
Streaming from macbook pro 15 2017 with all latest updates.
Installed Emby just to try and is working fine so its Plex problem .
I wish to buy full version but now im not sure.
Must admit that love plex server its great and hope it is just bug to be fixed soon.
Will be nice have anybody from plex comment the issue. 
Another LG tv plex app not working
Shows content but when try to,play file, three dots and thats it…files doesnt play…yesterday, everything was fine
When can we get a fix?
Mine stopped working also.
Menu works fine but no video files work.
Xplay works.
I have WebOS 3.3.3-3704 on my LG OLED65E6V
Same with me aswell just get the 3 dots hope its fixed soon.
hi
same problem. worked fine yesterday, now just 3 dots. 2017 oled model oled55c7v
something that may be of use to whoever is looking into this - i updated my tv firmware from 04.70.65 to 04.70.85 late last night, my plex usage yesterday was using the 65 firmware, i didn’t use plex once i’d updated the tv to 85.
so i think it’s to do with the newer lg firmware.
Probably not, i have no,updates on my tv and still does not work
Works on xplay, works on ipad, on phone, on xbox one…just tv is affected
Probably latest plex server update
when i tried using plex on lg today, it just showed the 3 dots, and this is using the same plex server version as yesterday (on my qnap).
so in my case at least, it doesn’t appear to be server version related
Same here, model LG OLED55B7P with WebOS 3.5
Meme chose pour moi, mon menu est ok, mais impossible de faire jouer mes films sur ma LG
Same here.
TV: LG OLED65B6V-Z
Plex for LG: 3.13.14
webOS: 3.3.0
+1, everything on my network can stream from my plex server except for my LG 65" OLED B7V
Same here 
55UK670V-ZD
3.7.1-57314
Same here -
OLED65C7V-Z
3.7.1-57124
same here
Tried to downgrade server to Version 1.12.1.4885, did not help. Then tried 1 version prior, also did not help.
So either this is an LG problem after all, or Plex latest version screws up some AppData?!
My LG OLED65C6P TV is running Plex for LG (webOS 05.30.02) 3.13.14.
It looks like a new version (3.13.15) was released on 4/10/2018 (see https://forums.plex.tv/discussion/comment/1650656#Comment_1650656)
It could be that build fixes the current playback issues may are having with Plex for LG.
My TV hasn’t updated to the new version yet and I haven’t figured out how to force it to update.
Same here, ps4 app is OK though
I’ve got an older LG running version 3.13.13 , Netcast ) that still seems to be working OK, My daughters and granddaughters are the newer LG running 3.13.14 WebOS and both have them have stopped working after I updated the server tonight.
Version 1.12.2.4929
Good call on XPlay though still working, so installed that so my Granddaughter as her nightly film fix before sleep time
Experiencing this too with an LG OLED. Can confirm that all other devices are fine.
Device: LG OLED55E7
WebOS: 3.7.0
Plex: 3.13.14
I also recorded some logs to try and troubleshoot. I tried with DirectPlay and DirectStream settings enabled and disabled. Every time it hung at the same place:
Apr 11, 2018 13:56:47.041 [0x80c851f00] DEBUG - Streaming Resource: Reached Decision id=648150 codes=(MDE=1000,Direct play OK.) media=(id=2844890 part=(id=2844914 decision=direct play protocol=hls streams=(Video=(id=5719789 decision= width=0 height=0) Audio=(id=5719790 decision= channels=0 rate=0))))
Apr 11, 2018 13:56:47.041 [0x80aeb7e00] DEBUG - Completed: [XX.XX.XX.XX:XXXX] 200 GET /video/:/transcode/universal/decision?hasMDE=1&path=%2Flibrary%2Fmetadata%2F648150&mediaIndex=0&partIndex=0&protocol=hls&fastSeek=1&directPlay=1&directStream=1&subtitleSize=100&audioBoost=100&location=wan&session=ivjpx1godedpwrk98vp3i0b5&subtitles=burn&Accept-Language=en (5 live) GZIP 5ms 1454 bytes (pipelined: 2)
After that call it would hang for a minute, then come back with…
Apr 11, 2018 14:15:32.926 [0x80ca59a00] DEBUG - BPQ: onConsiderProcessing: Idle (true)
Apr 11, 2018 14:15:32.926 [0x80ca59a00] DEBUG - BPQ: [Idle] -> [Processing]
Apr 11, 2018 14:15:32.931 [0x80ca59a00] DEBUG - BPQ: generating queue items from 0 generator(s)
Apr 11, 2018 14:15:32.931 [0x80ca59a00] DEBUG - BPQ: generated 0 item(s) for queue
Apr 11, 2018 14:15:32.932 [0x80ca59a00] DEBUG - PlayQueue: 0 generated IDs compressed down to a 2 byte blob.
Apr 11, 2018 14:15:32.932 [0x80ca59a00] DEBUG - PlayQueue: 0 generated IDs compressed down to a 2 byte blob.
Apr 11, 2018 14:15:32.936 [0x80ca59a00] DEBUG - BPQ: [Processing] -> [Idle]
Apr 11, 2018 14:15:33.228 [0x80aeb7900] DEBUG - Auth: authenticated user 1 as XXXXXXXXXX
Apr 11, 2018 14:15:33.229 [0x80ba41900] DEBUG - Request: [XX.XX.XX.XX:XXXX (WAN)] GET /:/timeline?hasMDE=1&ratingKey=648150&key=%2Flibrary%2Fmetadata%2F648150&state=error&playQueueItemID=28861&time=0&duration=1727575 (5 live) GZIP Signed-in Token (XXXXXXXXXX)
Apr 11, 2018 14:15:33.230 [0x80ba41900] DEBUG - Client [ws86p6pq2j9hehfrprw2letu] reporting timeline state error, progress of 0/1727575ms for guid=, ratingKey=648150 url=, key=/library/metadata/648150, containerKey=, metadataId=648150
Apr 11, 2018 14:15:33.246 [0x80ba41900] DEBUG - We're going to try to auto-select an audio stream for account 1.
Apr 11, 2018 14:15:33.247 [0x80ba41900] DEBUG - Selecting best audio stream for part ID 2844914 (autoselect: 1 language: en)
Apr 11, 2018 14:15:33.247 [0x80ba41900] DEBUG - We're going to try to auto-select a subtitle.
Apr 11, 2018 14:15:33.247 [0x80ba41900] DEBUG - Audio Stream: 5719790, Subtitle Stream: -1
Apr 11, 2018 14:15:33.248 [0x80ba41900] DEBUG - [Now] User is XXXXXXXXXX (ID: 1)
Apr 11, 2018 14:15:33.248 [0x80ba41900] DEBUG - [Now] Device is webOS ().
Apr 11, 2018 14:15:33.249 [0x80ba41900] ERROR - Unable to find client profile for device; platform=webOS, platformVersion=3.7.0, device=, model=OLED55E7P-U
Apr 11, 2018 14:15:33.249 [0x80ba41900] DEBUG - [Now] Updated play state for /library/metadata/648150.
Apr 11, 2018 14:15:33.249 [0x80ba41900] DEBUG - HubCache: Expiring '1/home.continue/hubs/6/en' because of event plex.event.play.session.state.update.
Apr 11, 2018 14:15:33.249 [0x80ba41900] DEBUG - HubCache: Expiring '1/home.television.recent/hubs/6/en' because event plex.event.play.session.state.update referenced an item the hub contained
Apr 11, 2018 14:15:33.251 [0x80ba41900] DEBUG - Statistics: (bg1egfqgnm4h1tt9focaijk0) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 1
Apr 11, 2018 14:15:33.265 [0x80ca5d100] DEBUG - Request: [127.0.0.1:65175 (Loopback)] GET /status/sessions (6 live) Signed-in Token (XXXXXXXXXX)
Apr 11, 2018 14:15:33.265 [0x80ca5d100] DEBUG - [Now] Adding 1 sessions.
Apr 11, 2018 14:15:33.266 [0x80aeb7e00] DEBUG - Completed: [127.0.0.1:65175] 200 GET /status/sessions (6 live) 1ms 2757 bytes (pipelined: 1)
Apr 11, 2018 14:15:33.268 [0x80aeb7e00] DEBUG - Completed: [XX.XX.XX.XX:XXXX] 200 GET /:/timeline?hasMDE=1&ratingKey=648150&key=%2Flibrary%2Fmetadata%2F648150&state=error&playQueueItemID=28861&time=0&duration=1727575 (6 live) GZIP 39ms 539 bytes (pipelined: 1)
Apr 11, 2018 14:15:33.284 [0x80bf33900] DEBUG - Request: [127.0.0.1:65175 (Loopback)] GET /library/metadata/648150 (6 live) Signed-in Token (XXXXXXXXXX)
Apr 11, 2018 14:15:33.296 [0x80bf33900] DEBUG - We're going to try to auto-select an audio stream for account 1.
Apr 11, 2018 14:15:33.296 [0x80bf33900] DEBUG - Selecting best audio stream for part ID 2844914 (autoselect: 1 language: en)
Apr 11, 2018 14:15:33.296 [0x80bf33900] DEBUG - We're going to try to auto-select a subtitle.
Apr 11, 2018 14:15:33.296 [0x80bf33900] DEBUG - Audio Stream: 5719790, Subtitle Stream: -1
Apr 11, 2018 14:15:33.297 [0x80aeb7900] DEBUG - Completed: [127.0.0.1:65175] 200 GET /library/metadata/648150 (6 live) 12ms 2421 bytes (pipelined: 2)
Apr 11, 2018 14:15:33.316 [0x80ba41900] DEBUG - Request: [127.0.0.1:65175 (Loopback)] GET /clients (6 live) Signed-in Token (XXXXXXXXXX)
Apr 11, 2018 14:15:33.317 [0x80aeb7e00] DEBUG - Completed: [127.0.0.1:65175] 200 GET /clients (6 live) 1ms 292 bytes (pipelined: 3)
Apr 11, 2018 14:15:33.328 [0x80aeb7900] DEBUG - Auth: authenticated user 1 as XXXXXXXXXX
Apr 11, 2018 14:15:33.329 [0x80bf33900] DEBUG - Request: [XX.XX.XX.XX:XXXX (WAN)] GET /:/timeline?hasMDE=1&ratingKey=648150&key=%2Flibrary%2Fmetadata%2F648150&state=stopped&playQueueItemID=28861&time=0&duration=1727575 (6 live) GZIP Signed-in Token (XXXXXXXXXX)
Apr 11, 2018 14:15:33.330 [0x80bf33900] DEBUG - Client [ws86p6pq2j9hehfrprw2letu] reporting timeline state stopped, progress of 0/1727575ms for guid=, ratingKey=648150 url=, key=/library/metadata/648150, containerKey=, metadataId=648150
Apr 11, 2018 14:15:33.337 [0x80bf33900] DEBUG - [Now] User is XXXXXXXXXX (ID: 1)
Apr 11, 2018 14:15:33.338 [0x80bf33900] DEBUG - [Now] Device is webOS ().
Apr 11, 2018 14:15:33.338 [0x80bf33900] ERROR - Unable to find client profile for device; platform=webOS, platformVersion=3.7.0, device=, model=OLED55E7P-U
Apr 11, 2018 14:15:33.338 [0x80bf33900] DEBUG - [Now] Updated play state for /library/metadata/648150.
Apr 11, 2018 14:15:33.339 [0x80bf33900] DEBUG - Statistics: (bg1egfqgnm4h1tt9focaijk0) Reporting active playback in state 3 of type 4 (scrobble: 0) for account 1
Apr 11, 2018 14:15:33.340 [0x80bf33900] DEBUG - Streaming Resource: Terminating session 0x80d10a160:ws86p6pq2j9hehfrprw2letu which is using 4713kbps of WAN bandwidth. Used is now 0kbps
Apr 11, 2018 14:15:33.340 [0x80bf33900] DEBUG - Streaming Resource: Terminated session 0x80d10a160:ws86p6pq2j9hehfrprw2letu with reason Client stopped playback.
Apr 11, 2018 14:15:33.340 [0x80bf33900] DEBUG - Streaming Resource: Removing session 0x80d10a160:ws86p6pq2j9hehfrprw2letu
Apr 11, 2018 14:15:33.343 [0x80aeb7e00] DEBUG - Completed: [XX.XX.XX.XX:XXXX] 200 GET /:/timeline?hasMDE=1&ratingKey=648150&key=%2Flibrary%2Fmetadata%2F648150&state=stopped&playQueueItemID=28861&time=0&duration=1727575 (6 live) GZIP 14ms 539 bytes (pipelined: 2)
So yea, it acts like it’s idle then fails to fetch a client profile for my TV.
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