Plex stops running on QNap

[ChuckPa]

1. Crontab - Yes, QNAP likes to avail itself of crontab for system maintenance tasks.

2. I see the butler running a lot of tasks. In the logs retained (1-5) , I don’t see any failures. (they rolled off the end. Your oldest is Nov 29)

3. Are you aware you can access the logs at any time via FileStation ?

Qnap faq.....read me first!

Q28: How to use the PlexData share The PlexData share, available in PMS 1.19.5 and above, can be used in multiple ways, like: Obtain log files to post in the forum when Plex misbehaves Add hidden preferences to your Plex configuration (Preferences.xml) Backup / Restore your entire Plex installation Use of the PlexData share is completely optional. It is a diagnostic and support mechanism. It has no active interaction with PMS itself. PMS is completely unaware of this mechanism and i…

4. One of the extra things we can do, which will probably help here is to add the hidden preference LogNumFiles="10" to Preferences.xml, using the QNAP Text Editor app, when PMS is stopped.

Preferences.xml, on the very last line, will look like:

SomeOtherPref="Value" LogNumFiles="10" />

Be careful not to damage other preferences.

I recommend making a backup copy of Preferences.xml prior to editing it – just in case you accidentally corrupt it.