Woke up one day to find my plex server is unreachable remotely and locally. Plex Server is running on a Synology NAS DS218j. Here are some things I’ve tried:
Stopped / Started the Plex Media Server service in the NAS
Tried browsing to the plex local URL from in network (tried both http and https) and got no response. Curl gives me (52) Empty reply from server.
Tried restarting the NAS and the router
Tried accessing via app.plex.tv (says my server is unavailable)
Any ideas on what I can try next? I’m not sure what happened.
I know nothing about your NAS, but while we wait for someone that does - there was an outage of Plex.tv yesterday and as I read various threads regarding that I see some folks brought their systems back up by restarting them - not just Plex, but the whole Nas.
Bummer - thought maybe by this time that might help.
The professional help should be here soon.
BTW:
Here’s another thread to watch:
as well as any of the other threads and of most interest would probably be the one The Professional Help is working in. <—haven’t seen one of those yet. <—the main guy - who I won’t ping right now - may be buried under a foot of snow (and a million pings).
I’ve been reading some of the threads at the top and it seems to be working for more and more as time progresses. I was going to suggest an occasional test boot - but you found the way…
Guess:
The ‘fix’ that was employed may be propagating the web - and may - eventually - reach everyone.
My library is stored on a harddrive. I tried unplugging it from the computer (it doesn’t plug into the wall), but the Plex Media Server won’t even open on my mac (or android or TV), and when I manually launch it from their site, it says my libraries are unavailable. Is it just a Plex server problem like everyone’s having or are there steps I can try to get my media working again? I’m so frustrated.
Same thing on my QNAP NAS. I waited until the Plex roll-back was complete and I could log in, but my libraries were all offline. The shares were accessable via the NAS and the network and restarting the service did not resolve the issue. Rebooting the whole NAS resolved it.
I would love to eventually understand exactly why the whole NAS needed to be rebooted and restarting the Plex app wasn’t enough to restore connectivity, but at least I’m back up and running.
The fundamental problem here is Engineering insists in total cloud authentication and “Constantly connected”.
It’s a nice idea but doesn’t work for everyone. It fails pretty miserably when the systems it relies on fail as they did yesterday.
The architecture implemented is an uncoupled one.
Web browser and Server are two distinct entities.
Just because you load Plex/Web from the server does not mean you’re attached to it. Plex/web goes to Plex.tv and looks for the list of servers attached to your account. It can’t get any, you’re done right there.
