Plex. Transcoding & Direct Play Questions

Server Version#: 1.19.1.2621
Player Version#: All Devices

This has been confusing me for a while and lately it seems to be getting worse.

I have limited upload bandwidth here in the UK, sharing with my family has become rather troublesome lately, especially with the lockdown.
I started converting my library to hevc, 720p average 2mbps, 1080p average 3mbps (roughly).
I have a limit on my server remote access set @ 720p 4Mbps
Now when I first started converting my movies to hevc if they were below 4mbps bitrate they would direct play to my brother or mum’s LG TV’s, this made no difference to the resolution. 1080p/720p if it was below 4mbps then it direct played. Recently this is not the case.

I have a movie file. I check its properties using VLC/MPC-HC/MPC-BE and even on the plex info tab. It states the below:-

Duration 1:30:58 Bitrate 2277 kbps Width 1280 Height 688 Aspect Ratio 1.85 Video Resolution 720p Container MKV Video Frame Rate 24p Video Profile main Part Duration 1:30:58 File ***hidden***.mkv Size 1.45 GB Container MKV Video Profile main Codec HEVC Bitrate 1637 kbps Bit Depth 8 Chroma Subsampling 4:2:0 Coded Height 688 Coded Width 1280 Color Range tv Frame Rate 23.976 fps Height 688 Level 4.0 Profile main Ref Frames 1 Width 1280 Display Title 720p (HEVC Main) Codec AC3 Channels 6 Bitrate 640 kbps Language English Audio Channel Layout 5.1(side) Sampling Rate 48000 Hz Display Title English (AC3 5.1) Codec SRT Language English Display Title English (SRT) Codec SRT Language English Display Title English (SRT External)

Why does plex keep transcoding this to H264 4mbps???
Its just a waste, the TV’s can play HEVC fine.

If you would provide server and client logs it would be possible to determine WHY it is transcoding.

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