Plex Transcoding with Subtitles

Good evening.
I realize that this problem has been mentioned by many people before me, but I really can’t figure out how to solve it. I have my PMS on a Windows 10 server and play my files on Windows 10 browser, Chromecast and Nvidia Shield. Whenever I play a 1080p movie on my Nvidia Shield with subtitles activated, I stutters every 5 seconds or so… however not only can I play that file on my browser or Chromecast without any issue, but I also can play any 4K movie on my Nvidia Shield with subtitles disabled flawlesly.
Is there a direct way to stop the PMS from transcoding the file when subtitles are activated?
Thank you very much.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.