Plex TV Agent is unable to match media

Plex Media Server Metadata & Adding Files
8

From Plex Media Server.log & rollovers:

Mar 28, 2025 17:20:21.160 [170196] DEBUG - [MetadataAgent/tv.plex.agents.series] Unable to find any provider matches for 'SeriesExt'.
Mar 28, 2025 17:20:21.160 [170196] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\SeriesExt\Hamiltons.Pharmacopeia.S01-03.1080p.AMZN.WEB-DL.DDP2.0.H.264\Hamilton's.Pharmacopeia.(2016).S02.1080p.AMZN.WEB-DL.DD+2.0.H.264-Cinefeel\Hamilton's.Pharmacopeia.(2016).S02E01.The.Psychedelic.Toad.1080p.AMZN.WEB-DL.DD+2.0.H.264-Cinefeel.mkv'
Mar 28, 2025 17:20:21.256 [170196] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\SeriesExt\Hamiltons.Pharmacopeia.S01-03.1080p.AMZN.WEB-DL.DDP2.0.H.264\Hamilton's.Pharmacopeia.(2016).S01.1080p.AMZN.WEB-DL.DD+2.0.H.264-Cinefeel\Hamilton's.Pharmacopeia.(2016).S01E01.The.Story.of.the.South.African.Quaalude.1080p.AMZN.WEB-DL.DD+2.0.H.264-Cinefeel.mkv'
Mar 28, 2025 17:20:25.267 [170196] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\The Rise Of American Fascism Mp4 1080p\2013 Inside Americas Newly Resurgent White Nationalist Movement.mp4'
Mar 28, 2025 17:20:27.685 [170196] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\Battlestar Galactica (2003)\Battlestar Galactica Featurettes\Season 2\David Eick Video Blogs - Episode - 205 Day Two.mkv'
Mar 28, 2025 17:20:28.240 [170196] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\The Blue Planet\The Blue Planet 4 DVD\VIDEO_TS\VTS_01_0.BUP'
Mar 28, 2025 17:20:28.508 [170196] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\The Blue Planet\The Blue Planet 3 DVD\VTS_01_0.BUP'
Mar 28, 2025 17:20:28.902 [170028] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\The Blue Planet\The Blue Planet 2 DVD\VIDEO_TS\VTS_01_0.BUP'
Mar 28, 2025 17:20:29.004 [170028] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\The Blue Planet\The Blue Planet 1 DVD\VIDEO_TS\VTS_01_0.BUP'
Mar 28, 2025 17:20:29.276 [170028] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\Star.Trek.Enterprise.All.Seasons.COMPLETE.DVDRip.XviD-ArenaBG\Enterprise.Season.4.Extras.AC3.DVDRip.XviD-CH\nx-01.file.10.ac3.dvdrip.xvid-ch.avi'
Mar 28, 2025 17:20:29.557 [170028] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\Star.Trek.Enterprise.All.Seasons.COMPLETE.DVDRip.XviD-ArenaBG\Enterprise.Season.3.Extras.AC3.DVDRip.XviD-CH\nx-01.file.07.ac3.dvdrip.xvid-ch.avi'
Mar 28, 2025 17:20:29.843 [170028] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\Star.Trek.Enterprise.All.Seasons.COMPLETE.DVDRip.XviD-ArenaBG\Enterprise.Season.2.Extras.AC3.DVDRip.XviD-CH\nx-04.file.01.ac3.dvdrip.xvid-ch.avi'
Mar 28, 2025 17:20:30.088 [170028] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\Star.Trek.Enterprise.All.Seasons.COMPLETE.DVDRip.XviD-ArenaBG\Enterprise.Season.1.Extras.AC3.DVDRip.XviD-CH\nx-01.file.01.ac3.dvdrip.xvid-ch.avi'
Mar 28, 2025 17:20:31.092 [170028] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\Star.Trek.Enterprise.All.Seasons.COMPLETE.DVDRip.XviD-ArenaBG\Enterprise.Deleted.Scenes.AC3.DVDRip.XviD-CH\Season.3\e².deleted.scene.22.ac3.dvdrip.xvid-ch.avi'
Mar 28, 2025 17:20:31.199 [170028] WARN - Scanner [Plex TV Series]: unable to find agent match for item file 'E:\Star.Trek.Enterprise.All.Seasons.COMPLETE.DVDRip.XviD-ArenaBG\Enterprise.Deleted.Scenes.AC3.DVDRip.XviD-CH\Season.1\oasis.deleted.scene.21.ac3.dvdrip.xvid-ch.avi'

Why is some of my content not found?

Plex Documentation → Your Media
→ Naming & Organizing Your TV Show Files
→ Local Files for TV Show Trailers and Extras
→ Naming & Organizing Your Movie Files

  • Rename and re-organize media files per Plex requirements.

  • Do not add the root folder of a drive (E:\) to a Plex library

  • Do not add DVD or Blu-ray folders to Plex. They are not supported and will cause problems (E:\The Blue Planet\The Blue Planet 4 DVD\VIDEO_TS\VTS_01_0.BUP).

  • For TV Shows, the show folder must be directly below the folder added to the library (you cannot add E:\ to a library and have shows in E:\SeriesExt)

  • Use proper structure for tv show extras (E:\Battlestar Galactica (2003)\Battlestar Galactica Featurettes\Season 2\David Eick Video Blogs - Episode - 205 Day Two.mkv)

  • It may be necessary to Plex Dance a show after renaming & reorganizing.


Example: 
E:\ <-- do not add to any Plex library.

..\SeriesExt <-- add to desired TV Show library
....\Hamilton's Pharmacopeia (2016) <-- show_name (year)
......\Season 01
........\Hamilton's Pharmacopeia (2016) s01e01 The Story of the South African Quaalude.mkv

..\Other_Series <-- add to desired TV Show library
....\Battlestar Galactia (2003) <-- relocated from E: root directory
......\Season 02
........\Featurettes
..........\David Eick Video Blogs - Episode - 205 Day Two.mkv