Plex TV/DVR Guide Names Missing. There was a problem saving DVR

PMS 3.53.7 running on Win2012R2. HDHomeRun Connect on Network. Configured by Windows 10 machine. Able to watch programs using HDHomeRun App and Program. I get error trying to setup saying There was a problem saving DVR. I believe its due to the Guide Channels on the right not populating. When i try to select i only get Select Channel. I’ve tried a couple.. all of them. I rebooted the HDHomeRun. I’ve restarted PMS. But works fine on Mac and Windows. Just PMS has issue. Plex Media (5.1 MB)

This screenshot is showing the setting in HDHOMERUN SETUP.

This is screen from PMS. It copies over channels but not the Guide Channel name on right. I tried rescanning in PMS but it didn’t change anything.

What happens if you select a different guide?

I tried both different state and guide to see if that would over write the settings. Same issue then tried again with correct. No luck. Thanks for trying to help.

Still looking for help with this issue.

What is under the Guide Channels drop down on the right? Not knowing what zip code you entered I picked one from the Orlando area 32804 and can see channels available to map my Device Channels on the left to a Guide Channel on the right.

Select channel is only thing I can select. Drop down is empty.

This problem only happens with Plex when I use the HD homerun Software doesn’t have that issue

BUMP
I am having the exact same issue. Really hoping that someone knows how to fix this because I was planning on cutting cable and switching internet providers. They are coming in 6 days and if I can’t get this set I’m going to have to cancel the switch.


No channels automatically found, “Select Channel” is the only thing in the drop down if I manually select a channel.
Using a PlexServer Version 1.13.4.5271 (Up to date) on a Seagate Personal Cloud NAS with an HDHomeRun Quatro as the tuner
Please help

I am shocked we can’t find help for this. Plex has never let me down before. Not sure what to do.

I figured it out. My server date was a month behind. Not sure how it got changed. But as soon as i changed it back my guide channels are now populated.

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