Server Version#: Version 1.22.1.4228
Player Version#: Web player
Since a recent plex update, plex web doesn’t seem to play any more. There is an ‘animation’ against the track you select, but there is no sound and the dashboard says ‘nothing playing’.
All still fine using DLNA to VLC though.
Any ideas what is wrong? The logs have the following entry:
DEBUG - Failed to stream media, client probably disconnected after 0 bytes: 32 - Broken pipe
Updated to Version 1.22.1.4275, pipes still broken.
Pipes plugged? 
DEBUG log files please?
the same for me
“me too” doesn’t help.
DEBUG log files which capture it happening does help.
I can only go to engineering with something which is visibly wrong.
Ok, here you go for my logs. I had not tried to use the webapp for a few days of course, so I clicked on a few tracks around the end of these logs. Broken pipe at… Apr 05, 2021 15:19:08.637 in the server log.
I see how it’s doing there when stable.
Would you mind now kicking it a few times and capturing again so I can see what it does sideways ?
Not quite sure what you mean, I’ll try navigating around the web-app and playing more tracks via DLNA and attempting on the web-app, is that OK?
I played a track on VLC whilst clicking a few on the web interface and watching the animations whilst simultaneously ‘scanning media files’ and ‘optimising bundles’. All OK apart from no playback on web interface.
[Uploading: Plex Media Server. Logs attached, (which include the earlier time period as welll)
Logs_2021-04-05_16-41-30.zip…]()
Can you recreate using a non-DLNA method?
I don’t have anything here which uses DLNA so I can’t recreate and track through.
I need you to attempt to play tracks WITH Plex/web.
VLC provides nothing here.
Plex/web is a “Companion” protocol.
VLC is a DLNA protocol.
The thread topic is about not playing in any browser.
Please play using a browser ?
Hi,
Yes, of course, thats what I did. I tried playing tracks with plex/web several times in the first log and several times in the second log. How was that not clear: “whilst clicking a few (tracks) on the web interface”.
In the first log
In the second log
So it seems to me you have what you need in the logs. You won’t see much in the logs about songs playing on the web interface because they don’t play.
The only reason I mentioned VLC and DLNA is because that is the only working method remaining to play music I have. The fact it works proves to me that plex server is still running (I can see its running under linux console of course as well, and the web interface is still responding as described but not working).
In case you think any interaction with DLNA is an issue (I don’t, I’ve tried it on and off), remember that VLC is a free download from the web store and turning on DLNA is 1-click on the web interface. .
In case a picture means 1000 words, here is a screenshot showing me trying and failing to play using a browser. The orange bars against the selected track are moving in the browser window (but not in the screenshot). The dashboard says nothing is playing. Each time you select a track that fails to play you get a ‘broken pipe’ message in the debug log.
Installing version 1.22.2.4282 fixed the issue for me. Thanks!
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