Plex web inventing trailers

Plex Players Desktop Players
1

player Version 1.74.1.3913
server Version 1.32.5.7328
I’m getting some TV shows organized. I have one show where plex seems to be inventing trailers. Plex has invented 3 trailers on the main page for the show, which, when I play them, seem to be just random parts of different episodes. I don’t have any files marked as trailers, just a pilot in a Specials folder, and it and the regular seasons seem to be labeled OK in the app. What’s going on here?

edit: added server version

2

Plex Media Server version?

Is Plex configured to find extras?
Edit the Library → Advanced → Find Extras

What is the show?

3

Finding trailers automatically is a Plex Pass feature.
You do have a Plex Pass.

4

Plex is configured to find extras. If I turn that off the rando clips disappear. Is there a way to prompt it to correctly find trailers?

5

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