Plex Web Player missing "X" on close player button

Plex Players Desktop Players
1

Server Version#:Version 1.24.2.5000-8489a6711
Player Version#: Version 4.65.0
Player controls seem to have lost the “X” to close the player icon button… used to have an x now just is a white square appears now.

PlexWebPlayerMissingX
PlexWebPlayerMissingX943×530 69.3 KB

2

It is a standard square stop button. Stopping something will close the player as opposed to pausing which will not.

3

Have you user tested this? I’m a user experience designer with over 20yrs experience and I thought it was a bug.

a) it used to be an x which was kinda a weird position for a close button… normally top right corner of panel/window… but the x made recognizable as close

b) the tooltip says close, not stop… which is confusing… guessing an oversight when the icon was changed?

c) this functionality seems arbitrarily inconsistent as the player in iOS has an x in a circle in top right corner… iOS having the more standard pattern that users would be familiar with and expect.

I would think the best solution would be for the web player to adopt the more standard and consistent iOS pattern for the player

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image1920×1071 44.1 KB

2 Likes
4

Yep. Thought it was a bug, too.

5

Another problematic inconsistency is that in reality this button essentially is a close button for the player… that’s what it does. All the other controls for the player panel/window are at the top of panel. Maximize player, minimize panel and logically close player belongs there too as it is in the iOS player. And a user would use back, fwd and pause together to to translate the video so makes sense to have them close together, but the panel control have quite different sort of functionality dealing with the presentation of the panel as whole.

I would suspect that user testing would indicate user to confused by a stop button and not expect its functionality to be different from pause and not expect it to close the panel.

Again, the pattern used in iOS pattern is WAY more standard and it’s function would almost certainly be understood and so more usable that current web pattern.

6

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