Server Version#: 1.42.2.10156
Player Version#: Plex Web 4.147.1
I am running into playback issues for some media using Plex Web (and possible other clients as well)
When starting playback, the player gets stuck on the spinning loading circle.
This seems to be happening solely with 4k content (but not all) that needs transcoding to lower resolutions. My entire library also has been transcoded to AV1 with tdarr.
Plex Media Server Logs_2025-10-15_23-29-13.zip (4.5 MB)
In the developer console I can see that a ton of the following errors appear:
For some background info, I am running Plex in a kubernetes cluster, behind ingress-nginx, which terminates TLS and supplies a letsencrypt certificate. The plex service port (tcp 32400) is forwarded properly, NAT (and NAT reflection) is configured properly, remote access is working fine, no issues there. It’s just that some media seems to not work properly.
Up until very recently I have not ran into these issues. Logs are not making me any wiser either.
I attached plex web debug logs, and plex logs. The database is too large to attach, apparently.
How do I go about troubleshooting this?
