Server Version#: 1.18.3.2129
Player Version#: 4.16.4
Hi,
I have been experiencing skipping in Chrome with plex-web player for months now. No upgrades have fixed and there lots of posts about this with no solution here. I have tried different server versions but shouldnt have to downgrade to fix this. Can you tell us why this effecting Chrome?
Can we get a response from Plex about this issue.
Thanks,
Bill B
Bueller?
Plex Media Server log snippet
Dec 10, 2019 09:30:59.332 [0x7f1993fff700] VERBOSE - * X-Plex-Language => en
Dec 10, 2019 09:30:59.332 [0x7f1993fff700] DEBUG - Found session GUID of ro3vipy6ugaoiikmi8vamp78 in session start.
Dec 10, 2019 09:30:59.333 [0x7f1993fff700] DEBUG - TranscodeUniversalRequest: using augmented profile Web
Dec 10, 2019 09:30:59.333 [0x7f1993fff700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/51682?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=2piz3fchs86jyv3rnz37igjh
Dec 10, 2019 09:30:59.334 [0x7f1993fff700] VERBOSE - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Dec 10, 2019 09:30:59.334 [0x7f1993fff700] DEBUG - Auth: authenticated user 1 as sgtstadanko
Dec 10, 2019 09:30:59.334 [0x7f1993fff700] VERBOSE - Auth: Came in with a super-token, authorization succeeded.
Dec 10, 2019 09:30:59.340 [0x7f1993fff700] DEBUG - We're going to try to auto-select an audio stream for account 1.
Dec 10, 2019 09:30:59.340 [0x7f1993fff700] DEBUG - Selecting best audio stream for part ID 57652 (autoselect: 0 language: en)
Dec 10, 2019 09:30:59.340 [0x7f1993fff700] DEBUG - Audio Stream: 82436, Subtitle Stream: -1
Dec 10, 2019 09:30:59.340 [0x7f1993fff700] VERBOSE - It took 0.0 sec to serialize a list with 1 elements.
Dec 10, 2019 09:30:59.341 [0x7f1993fff700] DEBUG - Scaled up video bitrate to 3427Kbps based on 1.500000x fudge factor.
Dec 10, 2019 09:30:59.341 [0x7f1993fff700] DEBUG - MDE: Selected protocol dash; container: mp4
Dec 10, 2019 09:30:59.341 [0x7f1993fff700] DEBUG - MDE: analyzing media item 57632
Dec 10, 2019 09:30:59.341 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): Direct Play is disabled
Dec 10, 2019 09:30:59.341 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): media must be transcoded in order to use the dash protocol
Dec 10, 2019 09:30:59.341 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): no direct play video profile exists for http/mkv/h264
Dec 10, 2019 09:30:59.341 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): no direct play video profile exists for http/mkv/h264/ac3
Dec 10, 2019 09:30:59.341 [0x7f1993fff700] DEBUG - Crisis on Infinite Earths (2) - video.bitrate limitation applies: 2285 > 2000
Dec 10, 2019 09:30:59.341 [0x7f192b7fe700] DEBUG - Converted 32-bit thumbnail of type 1 to 24-bit with pixels
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): Direct Streaming is disabled, so video stream will be transcoded
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): no remuxable profile found, so video stream will be transcoded
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - Scaled up video bitrate to 3427Kbps based on 1.500000x fudge factor.
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - MDE: Batwoman - S1 E9 - Crisis on Infinite Earths (2): selected media 0 / 57632
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - Streaming Resource: Calculated bandwidth of 2369kbps exceeds bandwidth limit. Changing decision parameters provided by client to fit bandwidth limit of 2000kbps
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - Streaming Resource: Determining preferred transcode encoders through transcode only decision.
Dec 10, 2019 09:30:59.342 [0x7f1993fff700] DEBUG - Scaled up video bitrate to 3427Kbps based on 1.500000x fudge factor.
Dec 10, 2019 09:30:59.343 [0x7f1993fff700] DEBUG - Scaled up video bitrate to 3427Kbps based on 1.500000x fudge factor.
Dec 10, 2019 09:30:59.343 [0x7f1993fff700] DEBUG - Streaming Resource: Reducing playback quality for 1904kbps stream bitrate: video resolution to 720x404, audio channels to 2, quality to 42
Dec 10, 2019 09:30:59.343 [0x7f1993fff700] DEBUG - Scaled up video bitrate to 3427Kbps based on 1.500000x fudge factor.
Dec 10, 2019 09:30:59.343 [0x7f1993fff700] DEBUG - Scaled maximum bitrate for resolution reduction to 1084Kbps.
Dec 10, 2019 09:30:59.343 [0x7f1993fff700] DEBUG - MDE: Selected protocol dash; container: mp4
Dec 10, 2019 09:30:59.343 [0x7f1993fff700] DEBUG - MDE: analyzing media item 57632
Dec 10, 2019 09:30:59.343 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): Direct Play is disabled
Dec 10, 2019 09:30:59.343 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): media must be transcoded in order to use the dash protocol
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): no direct play video profile exists for http/mkv/h264
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): no direct play video profile exists for http/mkv/h264/ac3
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - Crisis on Infinite Earths (2) - video.bitrate limitation applies: 2285 > 2000
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - Crisis on Infinite Earths (2) - audio.channels limitation applies: 6 > 2
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): Direct Streaming is disabled, so video stream will be transcoded
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): no remuxable profile found, so video stream will be transcoded
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - Scaled up video bitrate to 3427Kbps based on 1.500000x fudge factor.
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - Scaled maximum bitrate for resolution reduction to 1084Kbps.
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - MDE: E9 - Crisis on Infinite Earths (2): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
Dec 10, 2019 09:30:59.344 [0x7f1993fff700] DEBUG - MDE: Batwoman - S1 E9 - Crisis on Infinite Earths (2): selected media 0 / 57632
Plex-web player logs
[
{
"type": "info",
"host": "app.plex.tv",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36",
"browser": {
"platformVersion": "10.15",
"id": "chrome",
"name": "Chrome",
"version": "78.0",
"webkit": true,
"platform": "OSX",
"platformID": "osx",
"platformModifierKey": "command"
},
"version": "4.16.4",
"username": "sgtstadanko",
"cloudUrl": [
{
"scheme": "https",
"address": "plex.tv",
"uri": "https://plex.tv",
"testState": "connected",
"isBundled": false,
"isFallback": false,
"relay": false,
"isUntested": false,
"isPending": false,
"isConnected": true,
"isUnauthorized": false,
"isUnavailable": false,
"isFailed": false,
"isAborted": false,
"isLoopback": false,
"isPrivate": false,
"isHttps": true,
"isSecure": true,
"isPlexDirect": false,
"currentTest": null,
"sources": [
{
"id": "internal"
}
]
}
],
"primaryServerUrl": "https://66-25-113-5.f7453c63604743a3aee38083baa5066c.plex.direct:24795/",
"primaryServerAuthToken": true
},
{
"type": "ajax",
"url": "https://66-25-113-5.f7453c63604743a3aee38083baa5066c.plex.direct:24795/status/sessions?X-Plex-Product=Plex%20Web&X-Plex-Version=4.16.4&X-Plex-Client-Identifier=he5roh3a7vmtelkcw4e8imjz&X-Plex-Platform=Chrome&X-Plex-Platform-Version=78.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1291x957%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
"status": 200,
"headers": {
"Accept-Language": "en",
"Accept": "application/json"
},
"response": "{\"MediaContainer\":{\"size\":3,\"Metadata\":[{\"addedAt\":\"1575943726\",\"art\":\"/library/metadata/51127/art/1575943744\",\"contentRating\":\"TV-14\",\"duration\":\"2534031\",\"grandparentArt\":\"/library/metadata/51127/art/1575943744\",\"grandparentGuid\":\"com.plexapp.agents.thetvdb://361315?lang=en\",\"grandparentKey\":\"/library/metadata/51127\",\"grandparentRatingKey\":\"51127\",\"grandparentThumb\":\"/library/metadata/51127/thumb/1575943744\",\"grandparentTitle\":\"Batwoman\",\"guid\":\"com.plexapp.agents.thetvdb://361315/1/9?lang=en\",\"index\":\"9\",\"key\":\"/library/metadata/51682\",\"librarySectionID\":\"3\",\"librarySectionKey\":\"/library/sections/3\",\"librarySectionTitle\":\"TV Shows\",\"originallyAvailableAt\":\"2019-12-09\",\"parentGuid\":\"com.plexapp.agents.thetvdb://361315/1?lang=en\",\"parentIndex\":\"1\",\"parentKey\":\"/library/metadata/51128\",\"parentRatingKey\":\"51128\",\"parentThumb\":\"/library/metadata/51128/thumb/1575943744\",\"parentTitle\":\"Season 1\",\"ratingKey\":\"51682\",\"sessionKey\":\"4\",\"summary\":\"The group uses Ray’s invention to track new recruits to help save the universe. The Monitor sends Iris, Clark and Lois in search of a mysterious Kryptonian, while Kate and Kara head out to find Bruce Wayne. In addition, Mia challenges Sara, Rory discovers a hidden talent, and Lex Luthor returns.\",\"thumb\":\"/library/metadata/51682/thumb/1575943744\",\"title\":\"Crisis on Infinite Earths (2)\",\"type\":\"episode\",\"updatedAt\":\"1575943744\",\"viewOffset\":\"34000\",\"year\":\"2019\",\"Media\":[{\"aspectRatio\":\"1.78\",\"audioChannels\":\"6\",\"audioCodec\":\"ac3\",\"bitrate\":\"2669\",\"container\":\"mkv\",\"duration\":\"2534031\",\"height\":\"718\",\"id\":\"57632\",\"videoCodec\":\"h264\",\"videoFrameRate\":\"24p\",\"videoProfile\":\"high\",\"videoResolution\":\"720\",\"width\":\"1280\",\"Part\":[{\"container\":\"mkv\",\"duration\":\"2534031\",\"file\":\"/media/store/tv/Batwoman/Season 1/Batwoman - S01E09 - Crisis on Infinite Earths (2) HDTV-720p.mkv\",\"id\":\"57652\",\"indexes\":\"sd\",\"key\":\"/library/parts/57652/1575943352/file.mkv\",\"size\":\"845918395\",\"videoProfile\":\"high\",\"Stream\":[{\"bitDepth\":\"8\",\"bitrate\":\"2285\",\"chromaLocation\":\"left\",\"chromaSubsampling\":\"4:2:0\",\"codec\":\"h264\",\"codedHeight\":\"720\",\"codedWidth\":\"1280\",\"colorRange\":\"tv\",\"colorSpace\":\"bt709\",\"default\":\"1\",\"displayTitle\":\"720p (H.264)\",\"frameRate\":\"23.976\",\"hasScalingMatrix\":\"0\",\"height\":\"718\",\"id\":\"82435\",\"index\":\"0\",\"level\":\"41\",\"profile\":\"high\",\"refFrames\":\"5\",\"scanType\":\"progressive\",\"streamType\":\"1\",\"width\":\"1280\"},{\"audioChannelLayout\":\"5.1(side)\",\"bitrate\":\"384\",\"channels\":\"6\",\"codec\":\"ac3\",\"default\":\"1\",\"displayTitle\":\"Unknown (AC3 5.1)\",\"id\":\"82436\",\"index\":\"1\",\"samplingRate\":\"48000\",\"selected\":\"1\",\"streamType\":\"2\"}]}]}],\"Writer\":[{\"filter\":\"writer=110604\",\"id\":\"110604\",\"tag\":\"Don Whitehead\"},{\"filter\":\"writer=110603\",\"id\":\"110603\",\"tag\":\"Holly Henderson\"}],\"User\":{\"id\":\"1\",\"thumb\":\"https://plex.tv/users/80a69c8709a3f433/avatar?c=1558578498\",\"title\":\"sgtstadanko\"},\"Player\":{\"address\":\"IP ADDRESS\"}}]}}",
"time": "2019-12-10T15:51:31.933Z"
},
{
"type": "ajax",
"url": "https://66-25-113-5.f7453c63604743a3aee38083baa5066c.plex.direct:24795/status/sessions?X-Plex-Product=Plex%20Web&X-Plex-Version=4.16.4&X-Plex-Client-Identifier=he5roh3a7vmtelkcw4e8imjz&X-Plex-Platform=Chrome&X-Plex-Platform-Version=78.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1291x957%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
"status": 200,
"headers": {
"Accept-Language": "en",
"Accept": "application/json"
},
"response": "{\"MediaContainer\":{\"size\":3,\"Metadata\":[{\"addedAt\":\"1575943726\",\"art\":\"/library/metadata/51127/art/1575943744\",\"contentRating\":\"TV-14\",\"duration\":\"2534031\",\"grandparentArt\":\"/library/metadata/51127/art/1575943744\",\"grandparentGuid\":\"com.plexapp.agents.thetvdb://361315?lang=en\",\"grandparentKey\":\"/library/metadata/51127\",\"grandparentRatingKey\":\"51127\",\"grandparentThumb\":\"/library/metadata/51127/thumb/1575943744\",\"grandparentTitle\":\"Batwoman\",\"guid\":\"com.plexapp.agents.thetvdb://361315/1/9?lang=en\",\"index\":\"9\",\"key\":\"/library/metadata/51682\",\"librarySectionID\":\"3\",\"librarySectionKey\":\"/library/sections/3\",\"librarySectionTitle\":\"TV Shows\",\"originallyAvailableAt\":\"2019-12-09\",\"parentGuid\":\"com.plexapp.agents.thetvdb://361315/1?lang=en\",\"parentIndex\":\"1\",\"parentKey\":\"/library/metadata/51128\",\"parentRatingKey\":\"51128\",\"parentThumb\":\"/library/metadata/51128/thumb/1575943744\",\"parentTitle\":\"Season 1\",\"ratingKey\":\"51682\",\"sessionKey\":\"4\",\"summary\":\"The group uses Ray’s invention to track new recruits to help save the universe. The Monitor sends Iris, Clark and Lois in search of a mysterious Kryptonian, while Kate and Kara head out to find Bruce Wayne. In addition, Mia challenges Sara, Rory discovers a hidden talent, and Lex Luthor returns.\",\"thumb\":\"/library/metadata/51682/thumb/1575943744\",\"title\":\"Crisis on Infinite Earths (2)\",\"type\":\"episode\",\"updatedAt\":\"1575943744\",\"viewOffset\":\"34000\",\"year\":\"2019\",\"Media\":[{\"aspectRatio\":\"1.78\",\"audioChannels\":\"6\",\"audioCodec\":\"ac3\",\"bitrate\":\"2669\",\"container\":\"mkv\",\"duration\":\"2534031\",\"height\":\"718\",\"id\":\"57632\",\"videoCodec\":\"h264\",\"videoFrameRate\":\"24p\",\"videoProfile\":\"high\",\"videoResolution\":\"720\",\"width\":\"1280\",\"Part\":[{\"container\":\"mkv\",\"duration\":\"2534031\",\"file\":\"/media/store/tv/Batwoman/Season 1/Batwoman - S01E09 - Crisis on Infinite Earths (2) HDTV-720p.mkv\",\"id\":\"57652\",\"indexes\":\"sd\",\"key\":\"/library/parts/57652/1575943352/file.mkv\",\"size\":\"845918395\",\"videoProfile\":\"high\",\"Stream\":[{\"bitDepth\":\"8\",\"bitrate\":\"2285\",\"chromaLocation\":\"left\",\"chromaSubsampling\":\"4:2:0\",\"codec\":\"h264\",\"codedHeight\":\"720\",\"codedWidth\":\"1280\",\"colorRange\":\"tv\",\"colorSpace\":\"bt709\",\"default\":\"1\",\"displayTitle\":\"720p (H.264)\",\"frameRate\":\"23.976\",\"hasScalingMatrix\":\"0\",\"height\":\"718\",\"id\":\"82435\",\"index\":\"0\",\"level\":\"41\",\"profile\":\"high\",\"refFrames\":\"5\",\"scanType\":\"progressive\",\"streamType\":\"1\",\"width\":\"1280\"},{\"audioChannelLayout\":\"5.1(side)\",\"bitrate\":\"384\",\"channels\":\"6\",\"codec\":\"ac3\",\"default\":\"1\",\"displayTitle\":\"Unknown (AC3 5.1)\",\"id\":\"82436\",\"index\":\"1\",\"samplingRate\":\"48000\",\"selected\":\"1\",\"streamType\":\"2\"}]}]}],\"Writer\":[{\"filter\":\"writer=110604\",\"id\":\"110604\",\"tag\":\"Don Whitehead\"},{\"filter\":\"writer=110603\",\"id\":\"110603\",\"tag\":\"Holly Henderson\"}],\"User\":{\"id\":\"1\",\"thumb\":\"https://plex.tv/users/80a69c8709a3f433/avatar?c=1558578498\",\"title\":\"sgtstadanko\"},\"Player\":{\"address\":\"IP ADDRESS\"}}]}}",
"time": "2019-12-10T15:51:32.221Z"
},
{
"type": "log:message",
"level": 3,
"message": "[Vote:nj66503mhyihhp1b50781duu] Upvote, refreshing my leader time",
"time": "2019-12-10T15:51:32.533Z"
},
{
"type": "ajax",
"url": "https://66-25-113-5.f7453c63604743a3aee38083baa5066c.plex.direct:24795/status/sessions?X-Plex-Product=Plex%20Web&X-Plex-Version=4.16.4&X-Plex-Client-Identifier=he5roh3a7vmtelkcw4e8imjz&X-Plex-Platform=Chrome&X-Plex-Platform-Version=78.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1291x957%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
"status": 200,
"headers": {
"Accept-Language": "en",
"Accept": "application/json"
},
"response": "{\"MediaContainer\":{\"size\":3,\"Metadata\":[{\"addedAt\":\"1575943726\",\"art\":\"/library/metadata/51127/art/1575943744\",\"contentRating\":\"TV-14\",\"duration\":\"2534031\",\"grandparentArt\":\"/library/metadata/51127/art/1575943744\",\"grandparentGuid\":\"com.plexapp.agents.thetvdb://361315?lang=en\",\"grandparentKey\":\"/library/metadata/51127\",\"grandparentRatingKey\":\"51127\",\"grandparentThumb\":\"/library/metadata/51127/thumb/1575943744\",\"grandparentTitle\":\"Batwoman\",\"guid\":\"com.plexapp.agents.thetvdb://361315/1/9?lang=en\",\"index\":\"9\",\"key\":\"/library/metadata/51682\",\"librarySectionID\":\"3\",\"librarySectionKey\":\"/library/sections/3\",\"librarySectionTitle\":\"TV Shows\",\"originallyAvailableAt\":\"2019-12-09\",\"parentGuid\":\"com.plexapp.agents.thetvdb://361315/1?lang=en\",\"parentIndex\":\"1\",\"parentKey\":\"/library/metadata/51128\",\"parentRatingKey\":\"51128\",\"parentThumb\":\"/library/metadata/51128/thumb/1575943744\",\"parentTitle\":\"Season 1\",\"ratingKey\":\"51682\",\"sessionKey\":\"4\",\"summary\":\"The group uses Ray’s invention to track new recruits to help save the universe. The Monitor sends Iris, Clark and Lois in search of a mysterious Kryptonian, while Kate and Kara head out to find Bruce Wayne. In addition, Mia challenges Sara, Rory discovers a hidden talent, and Lex Luthor returns.\",\"thumb\":\"/library/metadata/51682/thumb/1575943744\",\"title\":\"Crisis on Infinite Earths (2)\",\"type\":\"episode\",\"updatedAt\":\"1575943744\",\"viewOffset\":\"34000\",\"year\":\"2019\",\"Media\":[{\"aspectRatio\":\"1.78\",\"audioChannels\":\"6\",\"audioCodec\":\"ac3\",\"bitrate\":\"2669\",\"container\":\"mkv\",\"duration\":\"2534031\",\"height\":\"718\",\"id\":\"57632\",\"videoCodec\":\"h264\",\"videoFrameRate\":\"24p\",\"videoProfile\":\"high\",\"videoResolution\":\"720\",\"width\":\"1280\",\"Part\":[{\"container\":\"mkv\",\"duration\":\"2534031\",\"file\":\"/media/store/tv/Batwoman/Season 1/Batwoman - S01E09 - Crisis on Infinite Earths (2) HDTV-720p.mkv\",\"id\":\"57652\",\"indexes\":\"sd\",\"key\":\"/library/parts/57652/1575943352/file.mkv\",\"size\":\"845918395\",\"videoProfile\":\"high\",\"Stream\":[{\"bitDepth\":\"8\",\"bitrate\":\"2285\",\"chromaLocation\":\"left\",\"chromaSubsampling\":\"4:2:0\",\"codec\":\"h264\",\"codedHeight\":\"720\",\"codedWidth\":\"1280\",\"colorRange\":\"tv\",\"colorSpace\":\"bt709\",\"default\":\"1\",\"displayTitle\":\"720p (H.264)\",\"frameRate\":\"23.976\",\"hasScalingMatrix\":\"0\",\"height\":\"718\",\"id\":\"82435\",\"index\":\"0\",\"level\":\"41\",\"profile\":\"high\",\"refFrames\":\"5\",\"scanType\":\"progressive\",\"streamType\":\"1\",\"width\":\"1280\"},{\"audioChannelLayout\":\"5.1(side)\",\"bitrate\":\"384\",\"channels\":\"6\",\"codec\":\"ac3\",\"default\":\"1\",\"displayTitle\":\"Unknown (AC3 5.1)\",\"id\":\"82436\",\"index\":\"1\",\"samplingRate\":\"48000\",\"selected\":\"1\",\"streamType\":\"2\"}]}]}],\"Writer\":[{\"filter\":\"writer=110604\",\"id\":\"110604\",\"tag\":\"Don Whitehead\"},{\"filter\":\"writer=110603\",\"id\":\"110603\",\"tag\":\"Holly Henderson\"}],\"User\":{\"id\":\"1\",\"thumb\":\"https://plex.tv/users/80a69c8709a3f433/avatar?c=1558578498\",\"title\":\"sgtstadanko\"},\"Player\":{\"address\":\"IP ADDRESS\"}}]}}",
"time": "2019-12-10T15:51:35.044Z"
},
{
"type": "ajax",
"url": "https://66-25-113-5.f7453c63604743a3aee38083baa5066c.plex.direct:24795/status/sessions?X-Plex-Product=Plex%20Web&X-Plex-Version=4.16.4&X-Plex-Client-Identifier=he5roh3a7vmtelkcw4e8imjz&X-Plex-Platform=Chrome&X-Plex-Platform-Version=78.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1291x957%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
"status": 200,
"headers": {
"Accept-Language": "en",
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"time": "2019-12-10T15:52:04.166Z"
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"time": "2019-12-10T15:52:06.118Z"
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"time": "2019-12-10T15:52:09.877Z"
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{
"type": "log:message",
"level": 3,
"message": "[Vote:nj66503mhyihhp1b50781duu] Upvote, refreshing my leader time",
"time": "2019-12-10T15:52:32.319Z"
},
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]
I should add that this happens on ALL video. Not just this one file. The only thing that “fixes” this is to manually set your transcoding size/bandwidth in the settings for the player. This is not ideal.
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