Plex Weberroneously reports "something went wrong" if home screen has no content

Plex Players Desktop Players
1

Server Version#: 1.24.5.5173 (DSM7)
Player Version#: 4.69.1

If all of the Recommendations for all libraries are disabled and there are no items in Continue Watching then the Plex Web app erroneously reports “Something went wrong. There was an error loading your home screen. Please try again in a few minutes.”

I suspect that this is because if there is no content to display on the home page, the server sends an empty response when the app requests the home page. And since it gets no content, the app assumes something must be wrong, when in fact there’s really nothing wrong.

User can proceed to navigate to any of their libraries, which load normally and display content.

2

You can set the recommendations to be shown in each library and in home separately, you probably disabled all home recommendations.

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