Plex will not allow viewing channel A while recording Channel B on 4 tuner card

Server Version#: 1.19.1.2645
Player Version#: Webplayer on Chrome; Roku
Tuner Make/Model: Hauppauge WinTV-quadHD
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:

As an example, when the Plex live DVR is recording on CBS, I am unable to watch NBC, even the tuner card has 4 tuners. I have also had the same issue when Plex was scheduled to record both CBS and NBC at the same time. It missed the NBC show.

This is a fairly recent happening, as this has worked in the past. Nothing software or hardware has changed.

The hardware and Plex server software is installed on a dedicated i7 machine with 16 Gb RAM, there is a 500 Gb SSD for the WIN 10 OS, and 2- 4 Tb drives for media storage.

If anyone has ideas, I am at wits end with this. Thanks for your help!

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