I am in Panama with 2 new Roku Express+. I am able to dowload the Plex channel but the app will not open. Any idea on why? I contacted Roku in Panama and they say Plex is not authorized. This is clearly not true because the link he sent me show plex is one of their channels. Go figure.
Plex has not put in any restrictions. I am not aware of Plex for Roku not working in Panama. So what happens when you start the app? Does it just go to a blank screen and then back to the Roku Home Page?
Read this on getting the logs from the Roku, https://support.plex.tv/hc/en-us/articles/201377603-Roku-Logs. Follow the part on “Using the Online Plex for Roku Launcher”. Post the log here. Hopefully the log will indicate what is wrong.
