Plex won't start after PMS 1.40.2.8395 update

Plex Media Server
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check you PM

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You’ve already messed it up enough by being impatient. Don’t make the same mistake over and over again.

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The problem is resolved.

  1. The container was restarting every 6 minutes because PMS wasn’t responding to Health Check.

  2. Resolution was to
    – move the DBs (in their entirety) to a native linux installation
    (remove the container as the root of the problem)
    – Without starting PMS – Clean up the DB so PMS itself operated better (dbrepair optimized)
    – Upgrade that machine to 1.40.2 and let PMS perform the normal schema updates.
    (about 5 minutes)
    – Move the fully upgraded databases back to the container.
    – Start the container

EDIT: TL;DR: The container constantly restarting itself prevented the upgrade from completing. Ticket submitted to Engineering but may not be actionable due to the nature of container Health Checks.

1 Like
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Thank you Chuck! Appreciate your outstanding help.

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@mattdeezly1996

How’s it doing after running overnight?

1 Like
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Still working great. No downtime or issues. Search is running snappier as well & media is loading quicker.
Thanks again!

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