Plexamp 4.11.0 on iOS unable to play anything

Plex Labs
1

Latest update 4.11.0 on iOS 17.5.1, iPhone 13 Pro

I can navigate menus… but that’s it. No tracks will play. I can’t stop and clear the current queue (long press on Play button).

I’ve tried restarting my phone completely. I’ve closed and re-opened the app. I’ve signed out and signed back in on the app. Made sure my plex server is up to date. Nothing works. Is it just me? What other troubleshooting can I do?

Looking at the logs, I think it looks like when I try to play something, it goes straight from requesting to play to stop and clear queue

Jul 12, 2024 20:14:55.862 [Javascript] INFO - PLAYER: Issuing play for music from server af7e54b2c7cad6099ed605abdcee95a3c7247c7e
Jul 12, 2024 20:14:55.869 [Javascript] INFO - PlayQueue: Processing STOP
Jul 12, 2024 20:14:55.869 [Javascript] INFO - PlayQueue: Stop.
Jul 12, 2024 20:14:55.869 [Javascript] INFO - Player: Sending state changed [A]  -   (0/0) in state paused with artwork false.

Plexamp.log (215.2 KB)

2

looks like there’s a weird issue getting the play queue, possible some sort of proxy??

3

Nope, no proxy. Same result on downloaded/offline media, WiFi, or cellular.

My desktop Mac works just fine with the same version, network, and server.

4

will look closer when i’m back at desk.

5

I ended up deleting the app and re-downloading from the App store and now it works. Unfortunately that blew away all my downloads :frowning:

6

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