I have being using plexamp on my mac (IOS 10.13.4) and it was working perfectly, then installed the new security upgrade from apple (2018-001) and plexamp has stopped working. Its connecting to my PMS, showing all my music in the discovery window, but when I select anything (song/radio station/album) nothing happens. The play/pause button doesn’t come up, it just sits there.
I have tried simply uninstalling & reinstalling by sending app to trash. There didn’t appear to be any residual files in the logs or caches, but when I reinstalled it automatically picked up my PMS, so I don’t think I uninstalled it correctly. Looking at the forum, for a winows machine, there is a folder in the local folder (see below) but I can’t see the ios equivalent.
We’d need to see logs to have any idea what might be happening. Before that, try signing out and then signing in again, that would nuke existing settings.
I am having the same issue. No player showing up, can browse music but nothing works. just sits on visualization screen with the viz running but the player controls never come up.
here is a video illustrating the bug im experiencing on this machine. I have tried signing out and signing back in. Signing out, when I try to sign back in i just see the loading indicator, it never finishes. If I close the app at that point and re-open it, I will be back in the state illustrated in the video.
I’m posting this for the archive: I ran into the same issue and finally got it working.
Basically, the application pulls down your player info once when you first install it, and then it never seems to refresh any settings from your plex account, so if any of your servers ever change the application stops working.
To fix this specifically on the Mac I deleted ~/Library/Application Support/Plexamp and then re-installed, it’s now working after I re-authenticated and it pulled the latest server settings down.
No software updates in 2 years? Seems like this is kinda broken and it appears like an abandoned project. Shame, it’s a great client.
