Plexamp no longer retaining window resize after upgrading to 4.4 Windows 11

Plex Labs
21

We acknowledge it, just not sure how/why it broke.

1 Like
22

How are your monitors connected? hdmi, DVI, DP, VGA, usb, lightning, etc.? Any adapters involved?

23

Both are connected via displayport to a Nvidia 3090FE. No adapters.

24

Mine are connected with HDMI through a USB-C hub connected to my laptop.

25

Like @ShadeRF, mine was enabled, but disabling doesnā€™t change the behavior.

26

I noticed 4.6.0 doesnā€™t have a fix, @elan is there anything else we can try or any other information we can provide to help pinpoint the problem? I know itā€™s not a huge deal, itā€™s still functional, but itā€™s really annoying.

27

Iā€™m sorry, after the activity before, a bunch of us tried to reproduce and didnā€™t have any luck. I assume weā€™ll have more luck at some point.

28

Any luck on this yet. Iā€™ve managed to duplicate it in two out of three scenarios Iā€™ve tried, all with multiple monitors. The only differences in the scenarios was either the use of a docking station or the physical configuration of the screens (side by side or two on top one on the bottom).

29

Iā€™d be happy to get on a call / screen share with you or your team. I can reproduce it 100% of the time every time.

30

Anyone ever reach out to you?

31

@elan, any traction on this? @ShadeRF, did anyone ever reach out to you?

32

There hasnā€™t been any motion on it recently, sorry.

33

My offer still stands to get on a screen share and help yall replicate. One other thing I thought of is that perhaps itā€™s related to my monitors arenā€™t the same resolution and also using a different scale settingā€¦ Not sure if this is the case for others having this problem.

34

When it happened to me the first time, all of my monitors were running at the same resolution and scale, so that may not be the cause.

35

I was really hoping this entry in the change log fixed this issue:

  • Desktop: Improve window resize behavior with carousel modals.

Unfortunately it doesnā€™t. Any progress on this, @elan?

36

Sorry, no. We have an electron bump coming which may help.

37

Crossing my fingers.

38

@elan, was 4.7.3 the electron bump you were speaking of? If so, it didnā€™t fix the incredible shrinking Plexamp.

39

we actually had high hopes this release might help as @aubrey.wodonga had a nice bug fix in there, but I guess it didnā€™t help.

40

Hi @Allerun, Iā€™m still looking into this. Itā€™s a difficult issue to solve as nobody on the team has been able to reproduce it (yet).

Any chance you could send me a copy of your %appData%/Plexamp/MainWindow.json file? This is the location that Plexamp stores the window state and attempts to restore from. Iā€™m hoping it might provide some hints as to whatā€™s going wrong.