Server Version#: 1.26.0.5715 (docker)
Player Version#: 4.2.2 (Android)
When playing music in Plexamp on Android, after ~1 minute, randomly (sometimes before, sometimes later, sometimes the whole song plays) the currently playing song skips without any gaps and the next one starts playing.
I noticed the same behaviour on the previous Android version too, not sure about the server version at the time.
Plexamp (4.1.x and 4.2.2) on Windows works completely fine.
Issues like this are almost impossible to diagnose without log files.
Immediately after such an occurrence, fetch Plexamp logs
If you can, fetch “debug” server logs as well.
Go into the battery manager on your android device and select Plexamp to never sleep. I had the same issue on my phone but it was not only Plexamp, all my music apps were doing it. This fixed the issue for me.
This looks like it worked. Though I’ve only had problems with Plexamp, even the full Plex app worked OK. And of course other music players.
I take it back, I tested fairly quickly after changing the settings and it worked. But trying it out today, I have the same issues. I have the issues both on a (4G) mobile network and on WiFi.
Attached are Phone and Server logs as exported by the app and server.
Phone.zip (110.5 KB)
Server.zip (6.4 MB)
EDIT: it appears to be working on WiFi now, the initial problematic playback on WiFi might still be loaded via cellular and it could be cellular is causing the issues.
EDIT2: tested it by playing via cellular, it does seem like it causes problems. Even after switching to WiFi the issue persists for the next few songs before playback becomes normal.
More crucial, once a song has the issue, it exhibits the same partial playback even on WiFi. Skipping to a later part of the song with the slider just plays the final few tenths of a second of the song and then starts playing the next song. All of this happens even with the app open and the display powered on, besides the unlimited battery use setting.
Looks like downloading the song (downloaded one of them as a radio of the song) seems to fix the issue for said song, i.e. a full download convinces the app/server that the song is in fact longer than ~1 minute.
Are the supplied logs (from before WiFi/cellular testing) sufficient or should I prepare new logs?
No comments or ideas?
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