PlexConnect DNS intercept not working

juzz18 · June 9, 2013, 10:42am

Hi Guys,

I'm running PMS and PlexConnect on a windows server 2003 machine.

PMS and PlexConnect both seem to be working fine, however the DNS intercept function of PlexConnect isn't working. When I click on trailers on the ATV, it loads the apple trailers page like normal. Clearly the DNS intercept function is not working as one of my hosts on the network using the same DNS server (PlexConnect Machine) is not intercepting requests. Ping results from this machine also resolve to public IP of the apple trailers site (125.56.205.73)

I originally did see a message about access denied on the local machine to open port 80. I suspected IIS (windows web server service) on the machine was causing this so I shut the web service. Now I have the normal screen output but the DNS intercept itself is not working.

My current IP setup:

PMS and Plexconnect: 192.168.18.2

Router / DG: 192.168.18.1

ATVv3: IP automatically assigned by DHCP (Router) with the DNS server set to: 192.168.18.2

PlexConnect output:

PlexConnect : ***

PlexConnect : PlexConnect

PlexConnect : Press ENTER to shut down.

PlexConnect : ***

PlexConnect : IP_self: 192.168.18.2

PlexGDM : ***

PlexGDM : looking up Plex Media Server

PlexGDM : ***

PlexGDM : servers discovered: 1

PlexConnect : PMS: 192.168.18.2:32400

DNSServer : ***

DNSServer : Starting up.

DNSServer : intercept trailers.apple.com: 192.168.18.2

DNSServer : forward other to higher level DNS: 192.168.18.1

DNSServer : ***

WebServer : ***

WebServer : WebServer: Serving HTTP on 0.0.0.0 port 80.

WebServer : ***

Does anyone have any idea why this wouldn't be working as it's supposed to?

Where are the log files for this PlexConnect stored so I can analyse / post?

Thanks.

institute11 · June 9, 2013, 11:06am

Try resetting the dnsserver IP to the default 8.8.8.8 and see if that works.

f00b4r · June 9, 2013, 11:22am

If you grab the latest main branch source there is also an advanced setting in the settings file that allows you to use your own DNS server (you are running Windows server so you might want to do this), just make sure you set-up the appropriate redirection for trailers.apple.com

juzz18 · June 9, 2013, 6:24pm

Try resetting the dnsserver IP to the default 8.8.8.8 and see if that works.

I tried this and it did not work.Still have the same issue.

juzz18 · June 9, 2013, 6:28pm

If you grab the latest main branch source there is also an advanced setting in the settings file that allows you to use your own DNS server (you are running Windows server so you might want to do this), just make sure you set-up the appropriate redirection for trailers.apple.com

What section in the settings file am I changing exactly.

I'm also not sure how to setup the redirect in win server. I tried this DNS and creating a new zone and managed to redirect trailers.apple.com to my PMS ip address however I broke more things by doing this and couldn't access anything with "apple.com"

Do you happen to know the steps for setting this up in winserver or can I just have it work by using the default 8.8.8.8 ?

I tried 8.8.8.8 like the previous post mentioned but this didn't solve the problem. Clicking trailers still just loads normally on the atv.

juzz18 · June 9, 2013, 6:43pm

After a few minutes of inactivity and PlexConnect just sitting open, I got the following traceback.

WebServer : WebServer: Serving HTTP on 0.0.0.0 port 80.

WebServer : ***

DNSServer : Shutting down.

Process Process-1:

Traceback (most recent call last):

File "C:\Python27\lib\multiprocessing\process.py", line 258, in _bootstrap

self.run()

File "C:\Python27\lib\multiprocessing\process.py", line 114, in run

self._target(*self._args, **self._kwargs)

File "C:\Program Files\Plex\PlexConnect\PlexConnect-XML_templates\DNSServer.py

", line 124, in Run

data, addr = DNS.recvfrom(1024)

error: [Errno 10054] An existing connection was forcibly closed by the remote ho

st

f00b4r · June 9, 2013, 8:48pm

If you do not know how to configure Windows server then do not use the advanced own DNS option.

Google how to disable Windows server DNS server.

Out of interst why are you running a server rather than desktop OS?

juzz18 · June 10, 2013, 4:34am

If you do not know how to configure Windows server then do not use the advanced own DNS option.
Google how to disable Windows server DNS server.
Out of interst why are you running a server rather than desktop OS?

I manged to get it working. Running PlexConnect and a DNS server on the same machine at the same time simply doesn't work. Once a DNS request comes in to the server, I think the DNS server on windows was processing the packet before the plexconnect app hence why the intercept wasn't working.

As a test I disabled the windows DNS server temporary as you suggested and then PlexConnect started working successfully.

I cannot have my DNS server disabled permanently because I run active directory and domain controller on this box for centralised user accounts amongst other things.

I then did some reading and found another post here about disabling the dns server in plexconnect. I edited the settings.py file, set dns server to false and changed the DNS to point to my server (192.168.18.2).

I then made a record on my windows DNS server to point trailers.apple.com to 192.168.18.2. (I worked out how to do it).

Problem solved. :)

Thanks alot for you help!

f00b4r · June 10, 2013, 9:00am

I have to admit we did not really see a lot of people running PlexConnect on domain controllers but glad you got it working.

crsang · June 15, 2013, 6:28pm

I then made a record on my windows DNS server to point trailers.apple.com to 192.168.18.2. (I worked out how it!)

How did you do this? I want my dns server to intercept and redirect while passing all other apple.com requests on. It sounds like you made it happen... Any help would be appreciated!

MADELAIN_Xavier · October 6, 2013, 12:09pm

Hi,

I have the same problem i think

12:43:19 DNSServer: DNS request received!

12:43:19 DNSServer: Source: ('192.168.1.58', 57370)

12:43:19 DNSServer: Domain: phobos.apple.com

12:43:19 DNSServer: ***forward request

12:43:19 DNSServer: Warning: DNS error (11001): getaddrinfo failed

It's the same with all forwarding requests.

My configuration :

Plex server (last version) running on my Pc (192.168.1.20)

Plex connect (last version) running on my Pc (192.168.1.20)

ATV3

Box with DNS router 192.168.1.254

My problem :

No problem to watch on ATV3 Plex stuff but a problem with Youtube, .....

The problem is linked to the message

12:43:19 DNSServer: ***forward request

12:43:19 DNSServer: Warning: DNS error (11001): getaddrinfo failed

The initialisation seems Ok

14:05:29 PlexConnect: started: 14:05:29

14:05:29 Settings: getsetting enable_plexconnect_autodetect=True

14:05:29 PlexConnect: IP_self: 192.168.1.20

14:05:29 Settings: getsetting enable_dnsserver=True

14:05:29 DNSServer: started: 14:05:29

14:05:29 Settings: getsetting port_dnsserver=53

14:05:29 Settings: getsetting ip_dnsmaster=192.168.1.254loglevel = High

14:05:29 Settings: getsetting prevent_atv_update=True

14:05:29 DNSServer: ***

14:05:29 DNSServer: DNSServer: Serving DNS on 192.168.1.20 port 53.

14:05:29 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 192.168.1.20

14:05:29 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1

14:05:29 DNSServer: forward other to higher level DNS: 192.168.1.254loglevel = High

14:05:29 DNSServer: ***

14:05:29 WebServer: started: 14:05:29

14:05:29 Settings: getsetting port_webserver=80

14:05:29 WebServer: ***

14:05:29 WebServer: WebServer: Serving HTTP on 192.168.1.20 port 80.

14:05:29 WebServer: ***

14:05:29 ATVSettings: init class CATVSettings

14:05:29 ATVSettings: load settings

14:05:29 Settings: getsetting enable_plexgdm=True

14:05:29 PlexGDM: ***

14:05:29 PlexGDM: looking up Plex Media Server

14:05:29 PlexGDM: ***

14:05:29 PlexGDM: Sending discovery message: M-SEARCH * HTTP/1.0

14:05:29 PlexGDM: Received data from ('192.168.1.20', 32414)

14:05:29 PlexGDM: Data received:

HTTP/1.0 200 OK

Content-Type: plex/media-server

Resource-Identifier: 71bae7e3326e8195805b1c016d9f643ef07ae5d2

Name: KXYN-PC

Port: 32400

Updated-At: 1380973152

Version: 0.9.8.6.175-88ffbb2

14:05:29 Settings: getsetting enable_webserver_ssl=True

14:05:29 WebServer: started: 14:05:29

14:05:29 Settings: getsetting port_ssl=443

14:05:29 Settings: getsetting certfile=./assets/certificates/trailers.pem

14:05:29 WebServer: ***

14:05:29 WebServer: WebServer: Serving HTTPS on 192.168.1.20 port 443.

14:05:29 WebServer: ***

14:05:30 PlexGDM: servers discovered: 1

14:05:30 PlexGDM: KXYN-PC 192.168.1.20:32400

14:05:30 XMLConverter: PlexGDM - PMS: 192.168.1.20:32400

14:05:30 ATVSettings: setOption: update pms_uuid to ('71bae7e3326e8195805b1c016d9f643ef07ae5d2',)

Please help

Regards

baa · October 6, 2013, 4:10pm

Settings.cfg?

>> 14:05:29 Settings: getsetting ip_dnsmaster=192.168.1.254loglevel = High

You are missing a RETURN in/at the end of your ip_dnsmaster line.

MADELAIN_Xavier · October 6, 2013, 6:53pm

Thanks for your reponse

IT WORKS

system · December 20, 2019, 11:29pm

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.

Topic		Replies	Views
still not working after update the trailers.apple.com Apps & Creations	12	97	December 21, 2019
No DNS requests received ? Apps & Creations	10	197	December 21, 2019
PlexConnect on QNAP w/ ATV3 Apps & Creations	3	82	December 20, 2019
DNSServer returns not existing IP Apps & Creations	13	126	December 20, 2019
PMS library not showing when opening trailers app Apps & Creations	9	141	December 20, 2019

PlexConnect DNS intercept not working

Related topics