Works here. Please share your debug log file as explained here: How to Report A Bug · croneter/PlexKodiConnect Wiki · GitHub
You won’t have every Plex subtitle on the Kodi side available using PlexKodiConnect - except if you use the Kodi context menu, Plex options, then Force transcode. You probably don’t want to do that too often 
.
PKC can only provide access to subtitles stored in the video file itself or subtitles stored separately e.g. in a srt file.
Luckily, Kodi offers powerful tools to grab subtitles…
Hi,
I’m having trouble getting Extras to play successfully. The list of extras comes up just fine, but when I try to play them, nothing happens. I’m using PlexKodiConnect 2.9.3, Kodi 18.3. I am setup with direct paths using NFS fire sharing. All movies, tv shows, and music plays fine. It’s just the extras I’m having problems with.
Here is the log when attempting to play an extra:
https://paste.kodi.tv/inuledovus
If you need any other info, please let me know.
Thanks,
Carl
Hello, I am new to PKC and was hoping to get some help with an issue I am having. I recently started playing around with Collections in PMS as I always just had all individual movies in a Library I call Blu-ray Movies. So I created collections for LOTR, The Hobbit, Fast and the Furious, Harry Potter, etc. and added a collection poster jpg for each collection. When I use the native Plex app on my Nvidia Shield and go into the Blu-ray Movies Library it shows the various individual movies and a single poster for each collection noting the # of movies at the bottom. When I checked the Plex for Kodi addon it just shows all the individual movies and not the single collection I get in the native app. I did a bit of research and found that the Plex for Kodi addon doesn’t really handle collections so I they tried PKC which I believe does. After installing PKC and setting it up when I select All Blu-ray Movies it only shows the individual movies. Is there any way with PKC to get it to display like the native app with the individual movies and single collection item on a single page?
Thanks for the report! Will be fixed with the next PKC version
When I install the latest version of PlexKodiConnect I get an error:
“The current Kodi version is not supported by PKC. Please consult the Plex forum.”
I’m trying to install PKC 2.9.3 on Kodi 18.3 running under OSMC 2019.07-1
Only stable Kodi releases are supported. Whatever OSMC did with your Kodi version, the Kodi database is not what pkc expects it to be
Here’s the log for when the version check fail is reported:
2019-08-09 22:03:43.376 T:1249891040 NOTICE: PLEX.default: plugin.video.plexkodiconnect started
2019-08-09 22:03:43.379 T:1249891040 ERROR: PLEX.default: The current Kodi version is incompatible
2019-08-09 22:03:43.381 T:1249891040 ERROR: PLEX.default: Error: Kodi database versions not supported by PKC
Looking at the code, the error would be different if the KODIVERSION was incorrect. The code that gives the error I’m seeing is:
if (DB_VIDEO_VERSION is None or
DB_MUSIC_VERSION is None or
DB_TEXTURE_VERSION is None):
raise RuntimeError('Kodi database versions not supported by PKC')
So one or more of the video, music or texture versions are set incorrectly to none. I’m not familiar with what you are trying to do here & why this check is in. I’ll see if I can get to the bottom of it.
It’s just occurred to me that I have been using a mysql db to store data about what has been watched. I wonder if this could be the cause of the issue I am seeing?
Ok - I removed my advancedsettings.xml file and PKC loaded just fine.
Changelog
version 2.9.4 (beta only):
- Fix extras not playing when path substitution is enabled
- Fix Plex Companion device restarting playback when reconnecting to PKC
- Fix playback report not working after having played a non-Plex video file
- Change how items are added to Plex playqueues by using PMS machine identifier
- Optimize code for playqueue items
- Fix rare AttributeError when shutting down Kodi
First off, thanks for your work, Croneter. I’m using PlexKodiConnect on a Vero 4K+. My Plex server is on a Windows 7 desktop with i7 4790 and 16Gb.
Lately, PKC can’t retain info for the titles in the library. Normally, when scrolling titles in the OSMC skin, resolution and codec info is displayed in the lower left hand corner along with running time. This has vanished, and pressing the info button or ‘i’ on a remote keyboard. does nothing. If I re-analyze the library, the info comes back, but only temporarily.
I may have screwed something up trying to install the Titan Bingie skin, which didn’t work for me at all. When I went back to the OSMC skin, the home menu was all messed up.
It seems as though PKC can’t remember where to find the info. Thanks for any help!
Could someone please help me? I have this stupid issue where PKC is adding a superfluous slash at the beginning of paths for no reason. Never had this problem before and its currently working on my PC, the living room HTPC and my phone just fine. On my Shield, well, I have a couple pics of what it’s doing in case it helps. I have tried the last 4 versions of PKC and have the same problem.
https://cloud.connollyhouse.net/index.php/s/2e646SELtmeMqFz
This is what it is doing. See the extra slash at the beginning of the path? “/smb://” which is of course never going to work.
https://cloud.connollyhouse.net/index.php/s/48gc4tjLnyrxzgY
This what I have input, which of course is entirely correct. I mean, I have done this several dozen times and I know how to do it properly.
Any help would be greatly appreciated. I was forced to factory reset my shield because of another issue unrelated and this is also how I had it configured before. This has been driving me bananas all day! 
Well it’s working on 2 other devices - copy the exact settings from there. My guess: add an additional slash for all the original paths: /Media, then reset the Kodi database to rescan all Plex content
It’s not PKC but Kodi itself. I would start from scratch with Kodi, reset Kodi entirely
You need to change the Kodi settings according to https://kodi.wiki/view/Movie_sets - switch Show Movie Sets to enabled
Hey, thanks a heap buddy! For some reason I forgot about the slash before Media and that fixed it up right as rain. No idea how I forgot about it because I have done this enough time you would think I would remember. Again, thanks!
I had gotten it working using a weird workaround by mounting my shares to the local file system on the Shield and since local paths need a slash at the beginning it did work but even under the best of circumstances the Shield mounting is not as stable as just having KODI deal with the SMB shares as it is.
You made Cammelspit a very happy man this morning and I appreciate the assist! 
While I happen to be here I also wanted to just say a big thanks from me at least for making this beautiful thing. This is the only way my Shield has been able to play Hi10P stuff reliably and without ruining the colors. Whoever decided encoding anime in that format should be drug into the street and shot but what’s worse is how poorly Plex and it’s transcoder handle these files. PKC is now my main form of accessing my plex servers so keep up the good work.
Devs usually toil for reasons of their own on projects like this and it’s a benefit to all of us normys out here for you to choose to toss your work at us. Good show my friend, good show!
No dice. I totally re-installed everything on the Vero 4K+, starting completely from scratch. This was a complete install of a disk image of the OSMC software, along with Kodi. I had to re-enter everything.
I re-installed PKC, and it still only displays the running time in the lower lefthand corner when scrolling the movie list. And the ‘i’ button does nothing. In other words, after two hours resetting everything, I’m back to where I was. Ideas?
Please open a new issue on github and share a debug log after you’ve reset the Kodi database once again, thus the sync process will be recorded in the log: How to Report A Bug · croneter/PlexKodiConnect Wiki · GitHub
Thanks for the response. Is there an easier way to reset the Kodi database than re-installing everything on the Vero 4K+?
