Server Version#:
Player Version#:
after update plex will not start with new update on Ubuntu 14.04.5
Not enough information to go on.
- Logs please?
- Contents of
/tmp/plexinstaller.logplease - What is the glibc version?
I am having a hard time to get my Ubuntu Linux server to see subfolders. I have tried numerous tips and tricks from EVERYWHERE over the past 4 months( after one update, it stopped working). I have checked the permissions on the drive, given my account root access and even logged in as root and it still doesn’t worked. I have even reimaged the server with different versions of Linux…no luck.
Hardware is HP StorageWorks x1800 G2 with an attached storage HP StorageWorks 22TB. Any assistance would be greatly appreciated…
You’re not giving us enough to go on.
Above you, I requested logs. Can you provide them?
Can you tell where your media is mounted?
Can you tell whether your media is local or network?
The media is local to the server. Let me get the logs now.
mounted under /media/james/disk3
I have the logsPlex Media Server Logs_2020-02-26_19-49-58.zip (910.0 KB)
The user is plex,
Files mounted by Nautilus when you log in?
Permission denied:
Feb 25, 2020 19:16:08.934 [0x7fa3c37fe700] DEBUG - Completed: [127.0.0.1:53034] 200 GET /services/browse/L3Zhci9saWIvcGxleG1lZGlhc2VydmVy?includeFiles=1 (6 live) GZIP 0ms 588 bytes (pipelined: 3)
Feb 25, 2020 19:16:12.298 [0x7fa3c2ffd700] DEBUG - Auth: authenticated user 1 as Manofbuzz
Feb 25, 2020 19:16:12.298 [0x7fa3c0fc3700] DEBUG - Request: [127.0.0.1:53034 (Loopback)] GET /services/browse/L21lZGlhL2phbWVzL2Rpc2sz?includeFiles=1 (7 live) GZIP Signed-in Token (Manofbuzz)
Feb 25, 2020 19:16:12.298 [0x7fa3c0fc3700] DEBUG - DirectoryBrowser: Decoded [L21lZGlhL2phbWVzL2Rpc2sz] to [/media/james/disk3]
Feb 25, 2020 19:16:12.306 [0x7fa3c0fc3700] ERROR - Couldn't check for the existence of file "/media/james/disk3": boost::filesystem::status: Permission denied: "/media/james/disk3"
Feb 25, 2020 19:16:12.306 [0x7fa3c2ffd700] DEBUG - Completed: [127.0.0.1:53034] 200 GET /services/browse/L21lZGlhL2phbWVzL2Rpc2sz?includeFiles=1 (7 live) GZIP 8ms 429 bytes (pipelined: 4)
Feb 25, 2020 19:16:13.558 [0x7fa3c2ffd700] DEBUG - Auth: authenticated user 1 as Manofbuzz
Feb 25, 2020 19:16:13.558 [0x7fa3c0fc3700] DEBUG - Request: [127.0.0.1:53034 (Loopback)] GET /services/browse/L21lZGlhL2phbWVzL2Rpc2sz?includeFiles=1 (7 live) GZIP Signed-in Token (Manofbuzz)
Feb 25, 2020 19:16:13.558 [0x7fa3c0fc3700] DEBUG - DirectoryBrowser: Decoded [L21lZGlhL2phbWVzL2Rpc2sz] to [/media/james/disk3]
Feb 25, 2020 19:16:13.559 [0x7fa3c0fc3700] ERROR - Couldn't check for the existence of file "/media/james/disk3": boost::filesystem::status: Permission denied: "/media/james/disk3"
Feb 25, 2020 19:16:13.559 [0x7fa3c2ffd700] DEBUG - Completed: [127.0.0.1:53034] 200 GET /services/browse/L21lZGlhL2phbWVzL2Rpc2sz?includeFiles=1 (7 live) GZIP 0ms 429 bytes (pipelined: 5)
Feb 25, 2020 19:16:13.791 [0x7fa3c2ffd700] DEBUG - Completed: [127.0.0.1:53030] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (7 live) GZIP 20000ms 5 bytes (pipelined: 1)
Feb 25, 2020 19:16:13.797 [0x7fa3c2ffd700] DEBUG - Auth: authenticated user 1 as Manofbuzz
This is because of Nautilus is mounting Exclusive access your username. User plex is excluded by default linux security.
You need to move the mount points out of /media
Here’s an example / How-To
Thank you for your guidance. I have more info to sink my teeth into. I will try these over the next several days and keep you informed.
What I wrote is a tutorial & how-to
If you follow the procedure, using your devices instead of those I reference, you’ll have everything you need.
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