I updated PMS (with the newer PlexWeb) Monday and PlexWeb quit playing videos. I then received another message that an update was available (today) so I updated that hoping to fix the PlexWeb issue however it did not fix it; PlexWeb is still broken.
After reviewing the PMS log file and the Transcoder log file I noticed that it was referencing mp4 files even though these are mkv files. So I checked and PlexWeb played MP4 files fine, but not avi or mkv files. It just has the spinning circle until I manually stop the attempted playback.
When will this be fixed, I’d really not have to revert to PMS version 1.8x… AGAIN?
Windows 10
PlexWeb v: 3.23.1
PMS v: 1.9.6.4401
IE v: 11.608.15063.0
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Snippets from log files:
Transcoder log file:
videoCodec=“h264” container=“mp4” protocol=“dash” audioDecision=“copy” videoDecision=“copy” sourceAudioCodec=“aac” sourceVideoCodec=“h264”
-<Media id=“6832074” audioChannels=“2” audioCodec=“aac” videoCodec=“h264” container=“mp4” protocol=“dash” selected=“1” width=“720”
-<Part id=“6856317” container=“mp4” protocol=“dash” selected=“1” width=“720” optimizedForStreaming=“1” height=“404” duration=“2530528”
PMS Log file:
decision=transcode container=mp4
ERROR - [Transcoder] [mp4 @ 04d10a80] Application provided duration: -32 / timestamp: 2451448 is out of range for mov/mp4 format
