PMS 1.29.1.6316-f4cdfea9c setup hangs on macOS 10.14.6 Mojave (Mac Mini 2018)

Plex Media Server Desktops & Laptops
1

Server Version#: 1.29.1.6316-f4cdfea9c (beta)
Player Version#: 4.87.2
hardware: Mac Mini 2018 x64 i7 16 GB
macOS: 10.14.6 (18G9323) - released Jul 2019, last update Jul 2021, nick is Mojave

Summary

On a Mac during PMS Setup, infinite spinner at the Naming step.

Steps to reproduce

  • Fully uninstall any previous PMS
  • Empty trash, clear All Time Safari History
  • Reboot the Mini
  • Double click 1.29.1.6316-f4cdfea9c PMS app in /Applications
  • Solve the complaint it’s not signed and run it again (System Prefs → Secuity & Privacy)
  • Safari opens
  • Sign-in to Plex
  • Give it your user PIN if in a Plex Home.
  • Setup starts to 127.0.0.1:32400
  • I click the GOT IT! button.
  • On the next page I can’t enter the Name,
    • and if I click Next then Setup hangs where the word Next is replaced by an infinite spinner.

This has been happening with many PMS in the 1.29 branch in older macOS.
I think the general forum consensus is that 1.29 requires macOS >= 11.0 atm.
I think the forum reports have been that 1.29.1 is working on macOS >= 11.0 at this time,
but macOS less than that can experience this.

Incognito mode makes no difference. Folks have tested Chrome, Firefox, Opera.

PMSlogs.zip (123.2 KB)

Some screenshots

GOT IT
GOT IT778×642 50.8 KB

and the Naming step doesn’t have a text entry field

Naming.Step
Naming.Step915×546 39.4 KB

and the Spinner

Naming.Next.Spinner
Naming.Next.Spinner915×546 38.3 KB

When executed from the command line, PMS install and Setup displayed these errors:

Mini64:Movies nibbles$ /Applications/Plex\ Media\ Server.app/Contents/MacOS/Plex\ Media\ Server 
2022-10-20 01:04:00.275 Plex Media Server[558:15906] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
2022-10-20 01:04:01.167 Plex Media Server[558:16208] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
2022-10-20 01:04:03.469 Plex Media Server[558:15888] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
2022-10-20 01:05:23.543 Plex Media Server[558:16209] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
2022-10-20 01:05:23.964 Plex Media Server[558:16209] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
2022-10-20 01:06:05.195 Plex Media Server[558:17903] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
2022-10-20 01:07:56.641 Plex Media Server[558:18935] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
2022-10-20 01:08:07.793 Plex Media Server[558:17902] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
2022-10-20 01:08:07.814 Plex Media Server[558:17902] -[MTLIGAccelDevice location]: unrecognized selector sent to instance 0x112261000
Mini64:Movies nibbles$

Thanks for your time. The Plex team is the best. :100:

1 Like
2

Nope. The minimum requirement is macOS 10.11. There is a bug I am looking into where the server is unable to retrieve the preferences.

2 Likes
3

This is affecting me as well in exactly the same manner.
10.13.6
PMS 1.29.1.6316-f4cdfea9c

4

Thanks I could tell that was poorly stated but didn’t manage to do any better.
I’ve corrected it now I hope.

5

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